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Question
Hi,
I would like to buy your product.I will appreciate if you will send me an order form.Regards,Georgiana
Georgiana Radu
18.11.2008 Answer
Polina Shteiman
Question
Again, the question about shaving. I have ClarityPlus and Tender gel. Tell me, as it is correct use? In what order? I prefer to shave by electric razor, but wet way (with “Nivea” foam). Thanks, David.
David
04.11.2008 Answer
Dear David! For wet shaving (in terms of that your electric-razor this envisages by the technical characteristic) better to use preparation on the gel-base. It is that is why, in the first instance wash your face with Clarity Plus, then apply the Tender Gel and and shave on it. For completing of process, remove residues and apply pertinent preperation: PlantoPlus (in case of acne)/ Phyto-Essence (for oily skin)/ BalancePlus (for normal or combination skin). Kind regards,
Yulia
Question
I am Chinese
wangjiahua
28.10.2008
Question
I just want to know whats some of your at home tips that you use to keep your skin tight and elastic?
Kelly
26.10.2008 Answer
Dear Kelly! Here are a few general advices for your selection skin care, which promotes strengthen elasticity and tightness of the skin. 1) 1-2 times a week use means, containing alpha-hydroxy acids, which have anti-inflammatory and exfoliating effects. 2) In daily care avoid of dehydration of the skin. Use soft cleansers and non-oily moisturizing creams, which at the same time provide moisture and slow speed of evaporation from the skin surface. 3) 1-2 times a week use nourishing masks.. 4) in the summer use sun protective creams with minimum SPF 15-30, and in the winter-SPF 6-8. Good luck,
Yulia
Question
Hi, A friend of mine recommended using Dead sea products with Dead sea minerals for problem skin (acne, dry face, oily face etc)? Can anyone back this up?
Jennifer
19.10.2008 Answer
Hello, Jennifer! Sea minerals can offer good benefits for all skin types. Minerals properties that are present in the water or mud of Dead Sea, are effective for detoxication and to return life force to inflamated damadge skin, as in case of oily, acne prone skin. Dead Sea minerals moisten skin for a period more long-term, than traditional moisturizing components. I recommend you the spesial care for problem and delicate skin: FAST ACTION LINE products, UNISET and AstriFin mask. Feel free to contact us for any additional information. Kind regards,
Yulia
Question
I was searching from google and my search brought up a quote of: “The solution is an electrolyte and this allows using it for galvanic procedures. ...” Once on the site, I could not determine which product it was referring to. Could you tell me and then do you have a price including shipping to Denver Colorado (USA)?
Shelly Remm
06.10.2008 Answer
Dear Shelly!
This product is Malvani Gel: An active anionic gel free of fats and oils. Contains a lot of herbs extracts, stimulating the process of damaged skin cells renewal and regeneration. Contains hydrophilic elements that bind and retain moisture in epidermis. Ideal for instrumental methods of cosmetic care. (Active ingredients: aloe leaf juice, mallow extract, wheat germ extract).
We have more products in our professional line that are suitable for galvanic procedures. The products are intended only for professional use in a beauty salon by cosmetologist and If you are the one, then, please, send me copy of your license (fax:+972-3-5626615). After that we can give you our quotation and necessary usage instructions for professional products. Kind regards,
Yulia
Question
Dear Yuliya, thank you for your answer.
I have yet another question: could I use your CLC products for areas other than eyes (chin, in particular) - will it give the same botox effect?
Thanks!
Ann
14.07.2008 Answer
Dear Ann! The products of CLC Line are intended to reduce the depth of wrinkles, thereforeyou can use them on all the face areas.
For enhancing the effect it will be better to use also Active Alpha Serum (1-2 times per week, in evening, before the CLC preparations). Kind regards,
Yulia
Question
Where I can find your products in Hertzliya?
Ann
12.07.2008 Answer
Dear Ann! The pharmacies nearest to you are in Tel Aviv and in Nataniya. For example, in Tel-Aviv: *Mugraby* - 14, Ben Yehuda Str., tel: 03-5259666, *Shlain* - 138, Allenby Str., tel: 03-5661148, 5605371; in Nataniya: *Geva* - 14, Shaar Agiya Str., tel.09-8822695; *Teva Market Eden* - 4, Yad Haruzim Str., tel.09-8931504. Feel free to contuct us for any additional information. Best regards,
Yulia
Question
I'd like to know, is this product help me with mimik wrinnkles?
Annatte
05.07.2008 Answer
Dear Annatte! To prevent mimic lines I reccomend applying EDELE Eye countour Bio-cream at morning.
Regular use at evening of CLC Eye countour serum and 1-2 times per week - CLC Eye countour mask (after cleansing and toning) makes mimic wrinkles less visible. Feel free to contact us for any question. You have Forum in Russian too :-)) - www.magiray.ru/forum.phtml Kind regards,
Yulia
Question
אני בת 29 עם עור מעורב נוטה יובש עם סימני קמטים ראשונים- על מה תמליצו ?
sophia
25.06.2008 Answer
סופיה, שלום! כדי לתת לך יעוץ פרטי אני חייבת לדבר איתך, אחרת זה לא יהיה יעיל כל כך. כשיהיה לך נוח תתקשרי אלינו בטל. 03-5626612
Yulia
Question
hi there
one thing am interested now is
«PROTECTIONplus» SPF-30. can i use it in the city in the summer or this product is just for seaside? can i apply it to my face?isn't it too
gaya
20.06.2008 Answer
Dear Gaya!
You can use PROTECTIONplus SPF-30 on your face freely, but... For my opinion for everyday life you dont need such a high UV- factor, unless you work outside for most of the day. You can use our ALOEplus-SPF-19, its a hypoallergenic gentle product that has enough protection for you. Feel free to contact us for any questions, regards
Ira
Question
Polina thank you for your response. Would you tell me how much do you charge per kg or per pound. Thank you very much.
Mila
27.05.2008 Answer
Dear Mila! The cost of delivery depends on the weight of the parcel and I can give it to you after placing the order. I send you by e-mail our Order form for your filling and after that I will give you the cost of the delivery. Regards,
Polina
Question
Shalom! What are the shipping rates to USA and how safe is the purchase with the credit card?
Mila
24.05.2008 Answer
Dear Mila! We take the number of your credit card or by direct closed e-mail (it can be opened only by a person who has free access to the our comp) or by phone. The cost of delivery depends on the weight of the parcel and I can give it to you after placing the order. Kind regards,
Polina
Question
Hello! I saw your site and products and I am very interested to buy your profesional products. I intented to call and write to the contact person but the number is wrong and the e-mail is recognize like a spam. How can I put in contact with the representant from Moldova? Thank you.
Amadeea
15.05.2008 Answer
Dear Ms. Amadeeva! We are sorry to inform you that infact the number was incorrect, you can contact the Moldovian representative through the following mobile number - 3737-9400797. Thank you for attention to our products, feel free to contact us for any questions. Kind regards,
Irina
Question
Hi, can you please send me catalogue with price list with products in Israel. And where can I buy products in Beer-Sheva and Ashdod. Thank you very much!!!
Lyuba
25.04.2008 Answer
Dear Lyuba!
In Beer Sheva you can buy our products at next pharmacies: Medik Pharm - 4/ 9, Zhabotinsky str., tel: 08-6101115 or Negev - 94, Kakal Str., tel: 08-6277016. In Ashdod: Maayan Haim City - 87, A-Atsmaut Str., tel: 08-8665262; Vita Pharm - 23, Even Ezra Str., tel: 08-8676791; Mifrasey Argaman -18, Melech David, yud gimel, tel: 08-8670632. Also you can get the professional advice and if you are interesting to see cosmetologist please let us know, so we will contact you with her. Best regards,
Yulia
Question
Were can I find your products near Ramatgan?
Nataly
16.04.2008 Answer
Dear Natali! In Ramat Gan you can buy our products and get Magiray treatments at cosmetologic salon: Tania Prinzev - 054-4585324, Eugenia Serebryakov - 052-3266311. For additional information you can call us: 03-5626612. Kind regards,
Yulia
Question
Hello? What make-up cream releases your company,,,,,, and on coca to Price?
mastura
28.03.2008 Answer
Hello Mastura! You can find in Special Care Catalogue’ Section (S.O.S) the description of two preparations with masking effect for dry, normal or oily skin. Sorry, I had not absolutely understood what you meant in second part of question. Feel free to contact us any time.
Yulia
Question
Hello! I`m beautician over 15 years here in Romania,I have my own cabinet of beauty,and I ask you to send me a catalogue and a price list with your products(for profesional use and for my customers also).My question is,if can I by directly for you?My regards,Tenzi
Tenzi Turian
21.03.2008 Answer
Dear Tenzi! Thank you for your attention to our products. In Romania you can contact to Mrs.Thea Haimovich – phone: + + (4-074)-8039773. Also feel free to contact us for ANY professinal information and questions. Kind regards,
Yulia
Question
we need products information becouse we are marketer so how can sale it please give us replay.
thanks
yamishdave
14.03.2008 Answer
Dear Yamishdave! Sorry. but what do you mean under *product information*? Regards,
Polina
Question
where can I buy your products in Petah-Tiqwa and Hadera in Israel (not online)
Olga
01.03.2008 Answer
Dear Olga!
Sales places of Magiray products the closest to Petah-Tiqwa and Hadera : Kfar Saba - pharmacy *Silvia* (169, Veitsman Str. - 09-7659642); Nataniya - Teva Market *Eden* (4, Yad Haruzim Str. - 09-8931504); pharmacy*Geva* (14, Shaar Agiya Str. 09-8822695). Also, you have option for direct order from us (Order Form I send you by e-mail). Feel free to contuct us for any additional information, regards,
Yulia
Question
How can I buy your products in Germany? Danke.
Julia
19.02.2008 Answer
Dear Julia! I will send you the Order Form by your e-mail. Feel free to contact me for any additional information. Kind regards,
Polina
Question
Shalom, I am an esthetician with 15 years experience in Canada. Could you please send me a catalogue and price list. Thank you!Shirli
shirli
23.01.2008 Answer
Dear Shirli! Sorry for delay. I sent you our price list by your e-mail. Feel free to contact me for any questions. Best regards,
Polina
Question
DEAR YULIA, thanks a lot, i got it!!! I send my order back to you, i hope i done it all right! Kind Regards
BANJO
BANJO
07.11.2007
Question
Dear YULIA! The Email did\'t arrived me! Try this Adress: Banjo.Boskovic@alice-dsl.net THANK YOU A LOT - SHALOM!!! It was a pleasure to me to visit you country...it was very nice and interesting! I will come again, of course!!! ;-)
BANJO
02.11.2007 Answer
Dear Banjo! Thank you for good words about our country. I sent you the e-mail with the order-form once more. Hope, you will receive it this time. Kind regards,
Yulia
Question
SHALOM! Where can i buy your products in GERMANY? I was one week ago in Israel and bought this products! It\'s amazing! So i want more!!! ;-) Thank you!
BANJO
29.10.2007 Answer
Dear Banjo! I have already sent on your direct e-mail the detailed Order Form. Feel free to contact me for any additional information. Thank you for your attention to our products. Kind regards,
Yulia
Question
Shalom! Where can I buy your products in Ramat Gan?
Julia
24.10.2007 Answer
Dear Julia! In Ramat Gan you can buy our products and get Magiray' treatments at cosmetologic salon: Tania Prinzev - 054-4585324, Eugenia Serebryakov - 052-3266311.
For additional information you can call us: 03-5626612. Kind regards,
Yulia
Question
Please call me! Thanks,
alisa
21.10.2007 Answer
Hi, Alisa! According to your request, you are in the client's list of Magiray Club. Now you will receive our letters with all our offers and propositions. Feel free to contuct us for any additional information, kind regards
Yulia
Question
Can you please confirm whether your products contain parabens. I am looking for a quality product range without chemical additives. My beautician tells me these products are without chemicals but I want to be sure
Susan
07.10.2007 Answer
Dear Susan! The general policy of firm - use of a minimum quantity of preservatives and chemical compounds. Even if they are present at the formula of a preparation, in the least quantites. Write us the list of products which you wish to buy and we shall send on your e-mail the list of components. Kind regards,
Yulia
Question
how can I buy your products living in Kiev? thank you.
irina
03.10.2007 Answer
Dear Irina! To buy our products in Kiev you can in Net-shop: www.deadseashop.biz ֲױl: +38-067-409-08-98, e-mail: deadsea@deadseashop.biz. ... Our representation in Kiev: Mrs. Svetlana Gladkih: tel.+380-44 360-67-97, e-mail: Magiray-UA@yandex.ru. Thank you for your attention to our products,
Yulia
Question
HI,
I am in New Zealand and wondered if you have a supplier / outlet in Auckland. Also, what are the prices NZ$ and could I have a pricelist? I am a beauty therapist and own a salon in Papakura. I am looking for a natural but quality product to use on my clietns for facials with the possibility of retail in the future. Any info regarding pricing would be great.
Thanks,
Jessica
Jessica Musson
01.10.2007 Answer
Dear Jessica! For all information about wholesale prices you can communicate with
Mrs.Olga Mikhailova, phone: + (649)-479-7084 http://www.magicare.co.nz. Feel free to contact us for any additional information. Kind regards,
Yulia
Question
Can you tell me if is possible to find your products in store here in canada or if I can buy them from an agent?
camelia
17.09.2007 Answer
Dear Camellia! I send you by your e-mail our Order Form. Order delivery - within 7 work-days after payment. In case you have any questions please contact us. Thank you for your attention to our products,
Polina
Question
שלום! היתי רוצה לדעת אם ניתן לרכוש את המוצרים שלכם בבאר שבע. תודה רבה מאשה
Masha
14.09.2007 Answer
Dear Masha! You can find our products in Beer Sheva pharmacies: "Medic- Pharm" - Yohana Jabotinsky Str. 9, tel: 08-6101115; "Ha-Negev" - Kakal Str. 94, tel: 08-6277016; Cosmetic centre - "CENTRE-RAY" - Rambam Str. 2, tel: 052-2711794. Thank you for your attention to our products. Hatima Tova,
Yulia
Question
Hello,
I am Norine .. I own Therapeutic Massage and Spa Center in Caribou, Maine, USA.
I am currently visiting here in Israel. I saw your products at Teva (nature)store and purchased some to use and I enjoyed them very much. I would be pleased to use them in my spa in the U.S.A...I currently purchase Ahava products from a web site.. I would love to introduce your product line to my clients as well.. If you could send to me the information I need to order I would be pleased.. THANK YOU.
Sincerely,
Norine
14.09.2007 Answer
Dear Norine!
I was very glad to hear that you liked our production.
We have a professional series of production for SPA salons too.
I send you the Order Form by your e-mail.
We shall be very glad to our cooperation. Feel free to contact me for any additional information and SPA-programs. Best regards,
Polina
Question
how come i am unable to purchase the hishers line, online
rebecca
29.08.2007 Answer
Dear Rebecca! I has sent you our Order Form. In case you have any questions please feel free to conct us. Regards,
Polina
Question
Hi, could you please tell me where i can buy your product in Toronto , Canada ? and could you send me the price list of all of your product? Thanks!
christy
25.08.2007 Answer
Dear Christy! You can call to Regina Kalatcheva Phone: (647) 202-7707 OR to order directly from us. Order Form I will send you by your e-mail. Feel free to contact us for any additional information. Regards,
Yulia
Question
אני מבקשת לדעת או ניתן להזמין מוצרים מהאתר בישראל
בולוטינסקי ויקטוריה
15.08.2007 Answer
ויקטוריה, היה ניים לשוחח איתך בטלפון...:-)) אם יהיו שעלות אנחנו תמיד לשירותך. שבוע טוב, פולינה
Question
I am cosmetician from Sydney. Heard from my Israeli girlfriend about your acid peelings - Glycocare and Herba-wine. Please send me more detailed information (description) by my direct e-mail (in Hebrew is possible too). Thankful in advance.
Ronit
03.08.2007 Answer
Dear Ronit! I have already sent on your mail the detailed description of these peelings and examples of procedures with them. If there will be questions necessarily write to us and we always with pleasure shall answer. Thank you for your attention to our products. Kind regards,
Polina
Question
Hi, Where can I find and buy your products in Carmiel o Haifa? Thank you.
Susy
susy
17.07.2007 Answer
Dear Susy! You can find our products in central pharmacy "Mirony" - 29, Herzel Str., Haifa – phone: 04-8663596. Thank you for your attention, kind regards,
Veronika
Question
ritamendez
14.07.2007 Answer
Dear Rita, if you want that we should get in touch with you then please give us the phone-code of your country and aria. Best regards,
Polina
Question
Can you please tell me the differences between your anti-age Cream and the Aslaskin product, because I\'ve tried the one from Aslaskin and it worked wonders for me. I would really appreciate hearing opinions and complete comparison between them
Jordan
13.07.2007 Answer
Dear Jordan,
We prefer not to compare different trademarks of cosmetics with our products. Besides, the concept of anti-age is very relative. For your age (31) it is usually enough a harmless cleansing and good moisturizing. But it is necessary to know your skin type in more details in order we could choose for you the most effective preparation from our series of products.
Thank you for your kind attention,
Polina
Question
Hi, Where can I find and buy your products in Akko or Netanya? Thank you.
Val
30.06.2007 Answer
Dear Val! There is the list of farmacies, that sale Magiray products in your area: Natanya - "Geva" farmacy Shaar HaGay 14, tel: 09-8822695; "Green Pharm" farmacy Amnon veTamar St. 6 - kanyon Ramat Poleg, tel: 09-8853404; "Ha-Magen" farmacy Vaitzman St 13; "Natanya" farmacy Hertzel St. 11, tel: 09-8822842; "Carniel" farmacy - trade centre Kiryat Nordau, tel: 09-8656670. For advice, please leave your cellphone number and I'll call you. If you are interesting to see cosmetologist and get the professional advice and treatment please let us know, so we will contact you with her. Best regards,
Yulia
Question
Hi! Do you have sun protection cream for baby (8 month)? Thanks
Sally
24.06.2007 Answer
Dear Sally! We have 2 creams thatsuit for your baby - ProtectionPlus SPF 30 & Day Time Protection SPF 19. They are hypoallergenic and suitable for the most sensitive skin. Besides, They contain moisturizing and calming components. Kind regards,
Yulia
Question
Could a diabetic person use your products, too?
Thank you for your answer.
Best regards
volkhard engelstaedter
05.06.2007 Answer
Dear Volkhard!
Certainly, our preparations are intended for external application, therefore for the diabetic there is no risk in use. It is not recommended to put on the damaged sites of a skin. Feel free to contact us for the additional information. Kind regards,
Yulia
Question
HOW to place an order,if your page is always not avalebale?
Gala
02.06.2007 Answer
Gala, good morning! I send you by your e-mail our Order Form. Feel free to contact me for any additional information. Kid regards,
Yulia
Question
I have suffered from facial and body acne for several years. Recently, I started taking accutane and my acne is almost gone. Still,I am very concerned with the acne spots on my back, chest and shoulders. Could you please advise my on a product that could visibly reduce these spots?
Enas Abu Hammad
17.05.2007 Answer
Dear Enas! As soon as you are taking accutane, you can use only moisturizing preparations, such as Toner for dry and normal skin, BancePlus, Tender gel mask and PlantoPlus elixir-gel. These products are not able to take away the spots completely, but they will take away irritation and help to prevent the formation of new acne. When your course of accutane will be over, then you may use the products, containing AHA - Active Alpha serum. If you have any questions feel free to contact us referring to this date. Kind regards,
Yulia
Question
Hi!
Is FACIAL DAYTIME PROTECTION SPF 19 can be used alone or it has to be applied over other day moisturizer?
Can you recommend me which cream with spf can be used alone ?
Katy
28.04.2007 Answer
Dear Katy! Thank you for your attention to our products. Facial Daytime Protection SPF 19, first of all, is moisturizing and calming cream and its additional function is sun protection, so you can use it alone. Just if you feel, that you need more moisture, use under its Phyto-Essence or any other cream or serum. I can also propose you Lifting Tone Base SPF 30 with light toning effect for day care. Kind regards,
Yulia
Question
Hello! I just came around your website, and found your product line intersting. I was using Anna Lotan products and loved them, but I cannot buy them in US. So maybe your products will be able to help my skin. I always had dry skin (I am from Lithuania), but when I moved to Miami, it became oily/combination. My forehead is full of very small pimples and I get bigger ones once in a while on my T-zone, chin, or cheeks. What products should I try to keep my skin under control? Maybe I could get some samples? Thank you.
Justina
22.04.2007 Answer
Dear Justina! Thank you for your interest to our products. My recommendation for you: In the evening - ClarityPlus foam + Toner for oily skin + Tender Gel mask applied for 15-20 min. Locally you can use Herbal drying lotion to calm the pimples and leave it for the whole night. In the morning : Water + Toner + Phyto Essence + ProtectionPlus SPF-30. 1-2 times a week : - apply to wet skin 1g of Natural Peeling (scrub it gently adding some drops of water during 30-40 seconds, wash off with water) + apply to the skin by massage movements until opening the capsules PuriFin Mask, leave it for 10 min. and then rinse with water. Justina, I send you our Order Form by your mail. Please, pay attention, that min.order - 100$.
As to samples. We have samples of few our products only, but, unfortunately, there are no samples that I have recommended you at this stage of treatment. If you have any questions feel free to contact us referring to this date.
Kind regards,
Yulia
Question
where can i buy your products in my area, hod hascaron , kfar saba, raanana and get advice what to buy
Mira Gal
19.04.2007 Answer
Dear Mira! There is the list of farmacies, that sale Magiray products in your area: Od Ha-Sharon - "Ha-Sharon" farmacy Derech Ramataim 55, tel: 09-7450495; Kfar Saba - "Silvia" farmacy Veitzman St. 169, tel: 09-7659642. For advice, please leave your cellphone number and I'll call you. If you are interesting to see cosmetologist and get the professional advice and treatment please let us know, so we will contact you with her.
Yulia
Question
Hi! I would like to purchase Edele bio-serum and bio-cream/ How can I do that? Thanks,
Julia (Hungary)
18.04.2007 Answer
Hello, Julia! Thanks for your attention to our products. I send you an order form (you can find it in attachment), please, pay attention, that minimal order amounts to 100$. I recommend you to add to your order ClarityPlus wash foam, Facial Toner, LiftoFin cream mask and ProtectionPlus SPF-30, it will be useful for the skin care. Feel free to contact us for any additional information,
Yulia
Question
Hi!
Where can I get Magiray in Israel?(Ashdod)
Katy
31.03.2007 Answer
Dear Katy! In Ashdod you can find our products in following pharmacies: Dan *tet* - Kenion *Timol* - 08-8554289; Dan *vav* - Merkas Mischary Vav - 08-8555646; Maayan Haim Hen Ruti - 20, Palmachim,eizor gimel - 08-8569871; Maayan Haim City - 87, A-Atsmaut Str. - 08-8665262; Mifrasey Argaman - 18, Melech David, yud gimel - 08-8670632.
Thanks for your attention to our products, Feel free to contact us for any additional information,
Polina
Question
I am 28 old and i started to use Dior first wrinkle cream.I am wondering or it\'s not early for my age to use it?Could please explain me when I should start to use it?
jurate
22.03.2007 Answer
Dear Jurate! In 18 - 28 - 38, etc. years - the first and correct anti-age cream will be a good moisturizing cream with a cocktail of antioxidants. For example, bio-serum & cream EDELE. The Most important at purchase of a cream is to look its list of ingredients! Best regards,
Polina
Question
could you please give me the apportunity to represent your products in tunisia.My company name is UNIVERSE TRADE
Asma
07.03.2007 Answer
Dear Asma! We have no representation in Tunisia. For finding-out of details about an opportunity of cooperation please write directly to e-mail: magiray@netvision.net.il. Present your firm, a kind of activity and the full post address. To you will necessarily answer. Thanks for interest to our products. Best regards,
Ida
Question
Hi!
I live in the USA , and I would like to buy your products. I will appreciate if you will send me an order form.
Natalia
Natalia
09.02.2007 Answer
Dear Natalia! I will send you Order Form by your e-mail. Feel free to contact me for any additional information by e-mail: magiray@netvision.net.il . Thank you,
Polina
Question
Once exposed to the sun I start to get get dark pigmentation marks on my face. For years I have avoided going in sun but my partner has booked us a holiday and I am really worried about this happening again. could you pleasem tell me if you have any sun block that will stop this happening ? Thanks
Debbie
07.02.2007 Answer
Dear Debbie! Take a sun block cream Protection Plus with the SPF-30.
You should put it every time after bathing. For pigmentation lightening you can try our Swiss Lightening System. Happy Holiday!
Yulia
Question
HAPPY NEW 2007 YEARS!!! :-))))))))
01.01.2007
Question
I have Liftofin and Argalan masks and not clear for me - rinse or not after use, Please expalain... Thanks
Sali
27.12.2006 Answer
Dear Sali!
For rich nourishing and moisturizing treatment apply over clean skin for 15-20 min and rinse with water, but if you feel, that your skin needs some kind of anti-age therapy, keep using every day as a cream and don't remove.
Happy New Year!
Yulia
Question
I am 34 years old. My skin is usually normal but recently I cought site of eye-around wrinkles. I wonder, can I already use CLC products? Thank you.
Lilia
24.10.2006 Answer
Dear Lilia! Care of eye contour area depends on your skin type.
But, knowing your age, I would recommend you to use Facial Toner for dry & normal skin after make-up removing, it will moisture and prepare your skin
Use Active Contour Gel moisturizing and lifting care every morning and CLC serum 3 times a week in the evening as nourishing treatment. As to CLC mask you can use it 1-2 times a week (prevents wrinkles formation and appearance of early aging signs). I think, it will suit you fine. Thank you for your interest in Magiray products
Yulia
Question
i r want to buy yor prodocts magiray.i want telephone namber any stor in canada or us.
regena
10.10.2006 Answer
Dear Regena! At ocurrence in our Internet-shop you can see explanations about a way of purchase of our production. In Canada and in America there are only private buyers (not official distributors) which coordinate we do not give. Please contact us for any additional information by Phone: +(972)-3-5626612; by Fax: +(972)-3-5626615; by e-mail: magiray@netvision.net.il; by post: 6,ha-Sollelim St.,Tel-Aviv 67897 Israel. Kind regards,
Jenny
Question
Where can I buy your products in Gush Dan?
Veniamin
09.10.2006 Answer
Dear Veniamin! The list of drugstores in this area enough big, not for this forum :-)). We can recommend only drugstores of which we are assured. For professional consultation - you can address in drugstores: Tel-Aviv - *Shlain* pharmacy; 138, Allenby St., phone: 03-5605371; Rishon-le-Zion - *Dror* pharmacy; 4, Rotshild Str., phone: 03-9641025; Bat-Yam - *Anet* pharmacy, 3,Anilevich St., phone: 03-5077864. Feel free to contact us for consultation too. Shabat shalom,
Jenny
Question
Hello!
I live in the USA and was wondering if it is at all possible to work as a distributor of Magiray products? Thank you.
Yana
25.09.2006 Answer
Dear Yana!
Write me directly please mailto:magiray@netvision.net.il.
Please Introduce yourself in more details, describe your sort of activity today and I necessarily will answer you.
Thanks and kind regards,
Polina
Question
OU NPEUT ON TROUVER LES PRODUITS MAGIRAY EN FRANCE MERCI
simy
04.09.2006 Answer
Chère Simy! À la France nous pouvons envoyer la commande par livraison-exprès. Vous recevez l'envoi au cours de 7 journées de travail après le paiement de la commande. On peut payer par la carte de crédit ou la traduction bancaire pour notre compte bancaire. La somme de la commande - le minimum de 100 dollars. Merci pour l'attention vers nos produits de beauté. Nous souhaitons tout bon,
Veronika
Question
As to me in Russia to buy products from a professional series.
Natasha
24.08.2006 Answer
Dear Natasha! Thank you for your attention to our products.
Answer for your questine you can find here http://www.magiray.ru/shop.phtml
Kind regards, Polina
Jenny
Question
Hi Jenny,
I\'m located in Canada and wondering if any posibility to buy your products at wholesale price for using in my business.
Hi Jenny,
I spoke wit Israel today about wholesale prices of Magiray.I\'ll wait for the prices via email .
Thanks.
All the bet,
Alexandra.
Alexandra
29.06.2006 Answer
Dear Alexandra!
We will send you the answer by e-mail
Thank you for cooperation
Admin
Question
Dear Jenny, in May I wrote to you and you wrote back explaning to me that you had sent me some samples of Pearl mask and information about LSS products however I have not recieved anything. The reason for this may be that you did not have my correct address because the address space provided is not long enough. At the end of the address I have provided you this time, you have to write AUSTRALIA. I have also sent you an email asking you about the ways of payment, but I have not recieved an answer. Could you please send me an answer as soon as you can please (It\'s urgent)! Thank you , Silvia
Silvia Zecena
17.06.2006 Answer
Dear silvia, I checked and resend the samples again. Sorry for delay,
Jenny
Question
Dear Jenny,
Total weight of the products i choose is 1054 grms. How much exactly do i have to pay for postage to Malta EU? I\'m paying by VISA
Olga
25.05.2006 Answer
Dear Olga!
The postage will cost you 20$. It takes 7-14 days for the delivery. Thank you,
Jenny
Question
please can i receved prospects in hebrew? do you have in hebrew tank you silvia
silvia bloom
19.05.2006 Answer
Silvia, shalom! I sent to your e-mail address all the explanations in hebrew. If you would like getting a prospect by regular mail please provite a mail address. thank you
Jenny
Question
Dear Magiray Staff!
I would like to purchase some Magiray products trough the internet. I live in Malta EU. Please let me know if delivery to Malta is available and what would be the cost of transportation.
Thanks
Olga
olga
17.05.2006 Answer
Dear Olga, we will gladly send the order of our product to you. To do so please fill the order form you got by e-mail and reply it to us. Thank you for your interest in Magiray products.
Jenny
Question
Where can I buy your product in Haifa or Qerayot.
Are here any cosmetologists that work with your products?
Thanks.
Lyudmila
14.05.2006 Answer
Lyudmila, shalom! In Haifa you can find our products in pharma store Mironi on 25 Herzel street. Also you can order directly from us, if this store is not comfortable for you. To do so call to 035626612 or reply to e-mail that you got from me. Thank you
Jenny
Question
I am looking for some products for my face skin looks young, smooth, delicate , tender and reduce wrinkles.
jenne
13.05.2006 Answer
Dear Jenne please inform me about your skin type and age. Other way it will be not complete and not professional advice. Have a good day!
Jenny
Question
I live in Lithuania, how can I buy your products? Thank you.
liza
07.05.2006 Answer
Liza, hello! Please reply to us the filled order form that you got by e-mail. I will contact you to inform all the shipment term to Lithuania. Thank you
Jenny
Question
I want to bay yours produckt in Usa New-York Plese help me , how? Thank you
len
05.05.2006 Answer
Dear Len, we will gladly send the order of our product to you. To do so please fill the order form you got by e-mail and reply it to us. Thank you for your interest in Magiray products.
Jenny
Question
Hello, I am interested in the Lightening Swiss System products. I have a pigmentation problem and I have tried many, many products, yet your product sounds exciting! Would it be possible to have some samples. I would also like to know where I can buy your products, I live in Melbourne, Australia, this is urgent!
Silvia
04.05.2006 Answer
Dear Silvia! At first, I thank you for giving your trust in Magiray products. I sent to address you gave me information you need, but unfortunately I do not have any samples of the LSS products and the reason simple. The lightening effect in serious products can be seen only after 28 days of using them. This is the time that takes to renew naturally your skin. And only in renewed skin you can see the real effect. All products that give you blemishing before this time, have only temporary effect. That is why we recommend using both kinds of lightening products – the immediately working and the prolonged effect. For the immediately results you may find Pearl Mask for the best. I sent you a sample of it with prospects, but for prolonged effect and real lightening power you should try the LSS products. For ordering thus products please fill up the order form you got by mail and reply to me. And for any other questions please write down here or reply to the e-mail. Thank you
Jenny
Question
Hello Jenny! I didn\'t get any order form. Could you send it again, please? Thanks, Mila
Mila
26.04.2006 Answer
Mila, good day! I sent you again an order form and short directions. Please check if you reseved it. If not please write down again your correct e-mail in the forum form or just send me an e-mail and I will reply to it. Thank you!
Jenny
Question
hellow Jenny give the list of stores in Jerusalem please, thanks
dina
16.04.2006 Answer
Dear Dina! In Jerusalem you can find our products in pharma store Alba – 42 Jaffa str. 02-6253703. As well, with cosmetologists – Ludmila 0544540479, Luba 025833941, Tatiana 0528372134. Happy Passover!
Jenny
Question
hello thank you to answer me my question i want from you to give me direction to use lightening swiss systemt hank you very much
ronsa
16.04.2006 Answer
Hello, Ronsa! In LSS you will find 3 products – cream, serum and mask. Start with cream, on cleansed face put it at evenings for a week. See if you have no unpleasant reaction, than you can use it during the day to. After a week you can start using a serum. Clean you skin, put a serum, wait for few seconds and apply a cream. That you can do every evening. Directions for using mask are different from skin types. If your skin oily or normal to oily, apply the mask 2-3 times a week on clean skin and leave it over night. If your skin is normal to dry or dry, you can use the mask 1-2 times a week. Apply it on clean skin and rinse with water after 20 minutes and then apply the serum and the cream. Important! Every time you go out to sun please be careful and apply SPF products with minimum SPF30! Thank you and have a good holydays.
Jenny
Question
Hello, I want to buy your products. Where can I find it in USA? Or how much will cost shipping to USA? Thank you a lot. Mila
Mila
13.04.2006 Answer
Dear Mila, we will gladly send the order of our product to you. To do so please fill the order form you got by e-mail and reply it to us. The shipment cost is 12$ for 1.10 lb, if more we will contact you personally and provide exact price. Thank you for your interest in Magiray products.
Jenny
Question
Hi Jenny,
thanx for your quick answer.
I hope you got my email address now.
about how much costs shipping to europe?
Veronika
12.04.2006 Answer
Veronika, I got your e-mail address and sent you an order form. In the order form please fill quantity of preparation you would like to order and the program will count the total automatically. About the shipment, the cost is 12$ per 500 grams, if more we will contact you personally and provide exact price. Thank you and hope to here from you soon
Jenny
Question
Shalom,
last time I went to Israel I bought the Magiray Sambucus Mask. I really love this product. Now it is finishied and I want to order a new one. Where can I get this mask in Germany?
Kind regards
Veronika
11.04.2006 Answer
Veronika, good day! We can ship your order to Germany. To do those please provide your email address or phone number, so I can send you an order list. Thank you for your interest.
Jenny
Question
were can i buy your products
dina orkin
05.04.2006 Answer
Dina, hello! You can buy our product in pharmacies or at cosmetologists all over Israel. Please write me down in which city you leave close to so I can give you a list of stores. Thank you
Jenny
Question
i want to know if the lightening swiss system have any dangerous to the pregnant woman .thank you
ronsa
01.04.2006 Answer
Lithening Swiss system is not dangerous while you pregnant but it is obligatory to protect your skin from sun while using whitening products. Your skin can be more sensitive during the pregnancy that is why I recommend using light products, such as moisturizing serum Phyto Essence or Balance with masks that suit you skin type or problem but nothing aggressive. Lithening products may be to aggressive for you, so it is better to wait until after the pregnancy. Do not forget that winter is the best time for whitening products. Be well,
Jenny
Question
Can you recomend cosmetokait in Rishon that uses your product?
Daniela
13.03.2006 Answer
Hello Daniela! This is the list of cosmetologists that use our product in treatment and have a line for sale:
Fira 039502435
Dr. Ludmila 0545969844
Thank you for your interest,
Jenny
Question
How can I buy Magiray cosmetics in israel?
Diana
12.02.2006 Answer
Diana, hello! You can buy our product in pharmacies or at cosmetologists all over Israel. Please write me down in which city you leave close to so I can give you a list of stores. Thank you
Jenny
Question
Hello,
I\'m 25 and I have a problem skin (akne). However, my skin definitely needs moisture, because I can already see small wrinkles and the skin peels. Would Active Alpha Gel Lotion be right for moisturing my skin and prevention of aging?
Another question-I live in Lithuania, so how can I buy your products?
Thank you.
Irina.
Irina
28.01.2006 Answer
Irina, good day! Active Alpha its perfect product for treatment of acne skin. It moisturizes the skin and peels the dead cells. Also Alpha Active Gel give an antiseptic and antioxidant protection. The best use is in evening, on cleansed skin. Put a thin layer of the gel, wait a few moments and apply your own cream (if its necessary). About order from Lithuania, you will reseave e-mail with the explanations.
Thank you,
Jenny
Question
Where in Israel can I get [HISHERS](intimate wash foam)? In the past I baught it in pharmasy close to my home, but we leave far now.
Olya
15.01.2006 Answer
Olia, shalom!
You can buy our product in pharmacies all over Israel. Please write me down in which city you leave close to so I can give you a list of stores.
Thank you
Jenny
Question
מעוניינת לקבל רשימת קוסמטיקאיות המשתמשות במוצרים שלכם באזור רחובות תודה.
adani galit
16.12.2005 Answer
Adani Galit, shalom!
Unfortunately, we do not have any cosmetologists in Rehovot. But there is a list of cosmetologist in Rishon Le Zion. I sent you some of them by mail. Have a good day
Jenny
Question
Hi, I\'m from Israel & got in my pharmacy Magiray Camellia Intensive Nourishment with green tea and retinol for dry skin & Eye Countour Creakm with lithospermum and babassu oil testers. It works great, but I need to get full list of ingredients of these creams. I\'m ready to by it if the ingredients are good for me. Please, provide your answer by email, if it\'s possible. Thank you.
Inna
12.12.2005 Answer
Inna, hello!
This is the list of ingredients, as you wish…
CAMELLIA - Water, Green Tea (Camellia Sinensis) Extract, Glycerin Caprylic/Capric Triglyceride, , Glyceryl Stearate, Octyl Stearate, Cetearyl Octanoate, PEG 40 Stearate, Dimethicone, Cetyl Alcohol, Babassu (Orbignya Oleifera) Oil, Sorbitan Tristearate, Phenoxyethanol, Methylparaben, Propylparaben, Ethylparaben, Butylparaben, Imidazolidinyl Urea, Disodium EDTA, Sesame (Sesamum Indicum) Oil, Tocopheryl Acetate, Trilinolein, , Wheat Germ (Triticum Vulgare) Oil, , Retinol, Ethyl Linoleate, Isopropyl Myristate
EYE CONTOUR CREAM - Water, Glyceryl Stearate, Aluminium Starch Octenylsuccinate, Ethylhexyl Palmitate, Polysorbate 60, Glycerin, Sorbitan Stearate, Olus, Triethanolamine, Retinyl Palmitate, Imidazolidinyl Urea, Common Gromwell – Shikonin (Lithospermum Officinale) Extract, Panthenol, Hyaluronic Acid, Babassu (Orbignya Oleifera) Oil, Carbomer, Methylparaben, Quaternium -15, Propylparaben, BHA (butyl hydroxyanisol), Ceteareth-20, Cetyl Palmitate, Cetearyl Alcohol
Thank you for your interest in Magiray products
Jenny
Question
Hello frome Ukraine! Have I got any chance to try Magiray in Kiev:)? Is there your dealer ot just chop in Ukraine? Thank you. Tanya
Tanya
09.11.2005 Answer
Dear Tanya! You can find out about the possibility of purchasing our cosmetic products in Kiev by calling the No (+44)-451-78-43 - Svetlana Gladkih. Thank you for your attention.
Kind regards,
Ida
Question
Hello,
I live in New Zealand
I would like to try your products. I have a problem skin.What product do you recommend ? Can I have some samples? Thank you. Arina
Arina
04.11.2005 Answer
Arina, Good day!
Please type more information about your skin, so I can give you full answer. If you mean by problem skin, that you have an oily skin with acne than the products for your use will be the following: Clarity plus – daily wash, Balance plus – daily cream for winter time, Alpha Gel Lotion – night treatment serum, Herbal Drying Lotion – local treatment for pimples, PuriFin mask and AstriFin Mask as weekly treatment. To be more specific, I need to know your age and the reasons for acne. As well as what kind of treatment have you done till now.
Jenny
Question
TO PURCHASING DEPARTMENT
Dear sirs,
I see from your website that some of your products use tubes to pack them. We are tube manufacturer in shanghai, China, every month we can make 30,000,000 pcs different kind of tubes, and last year we sold 100000000 pcs tubes around world.
The minimum quantities for each kind tubes is 10,000 pcs. Please let us know what kind of tubes you are using and how many you need for each item so we can offer you quotations and then you compare to see if it is economical to buy from China.
Awaiting for your reply.
Best Regards!
Emily Xu
www.chunhsin.com/home-e.html
emily xu
09.10.2005 Answer
Emily, thank you for proposal. We will contact you by using your e-mail.
Administration
Question
I have breast cancer and have been quickly put into menopause, so my skin is not nice, do you have any suggestions/
Kim Fowler
07.10.2005 Answer
Dear Kim Fowler!
I would like to give you the best suggestions about the skin treatment, but in this matter I need to at least your skin type. Please type me a full information about your skin.
Jenny
Question
i would like some samples on your line of eye care....and anti-aging creams....i look forward to doing buisness with you~thank you very much...rebecca ricks
REBECCA RICKS
28.08.2005 Answer
Rebecca, thank you for your interest! The samples have been sent to your address
Jenny
Question
i have been recommended to use swiss lightning system-for spots off pigmentation.can i start now?what sunblock do you recommend?how effective us this treatment?can i have details?
smadar katri
10.07.2005 Answer
Smadar, Hello!
Pigmentation is a common problem in Israel cause of the sun, that is why you have to start from the rehabilitation of the skin and protection, then you can start treat you pigment spot. The protection that you use has to suit your skin type. In Magiray we have 3 SPF products – for oily skin SPF19, for normal and dry skin SPF30. In spite of the fact that there is moisture as a base in all products it is require to use moisturizers under the SPF. You can start with the lightening treatment even now, but be careful with the sun.
The recommendation to use Swiss Lightening System. At first you need to try your sensitivity – put a small quantity of cream on your scull behind the ear for 24 hours. You can ask from consultant to put it from tester in pharmacy or from cosmetologist. Then if it is OK – you can start with the treatment. The cream can be used at nights and days. The serum can be used under the cream only at nights. The mask twice a week for 15 minutes then rinse with water. The results you will start to see after 28 days of use and for affectivity use peeling products NATURAL PEELING or FACIAL PAPAYA SCRUB.
I wish you all the best and good luck
Jenny
Question
hello.. im face therrapy expert and im using magiray products.. and i have very good result .. but i wont to ask about lifting line with fast and effictive result because i feel what i have from the lifting products is soft or maybe need more time.... thank you all
samya
05.07.2005 Answer
Hi, Samya!
Please accept the invitation for anti aging seminar on 17.07 or 21.07 in Tel Aviv or in 25.07 in Beer Sheva. In this seminar we will talk about the kinds of aging lines and the treatments. If you cannot, I will send the treatment table for you by e-mail after the seminar. With all the respect from Jenny
With all the respect from Jenny
Question
Do you offer wholesale products for resale?
Jill
30.06.2005 Answer
Jill, good day! Unfortunately we do not have wholesale in USA yet. You can buy directly from Israel and to receive products you need approximately after 10-14 days by FedEx or another post. Thank you
Jenny
Question
Hello, I just wanna know, how could I buy your products in México or If I use my credit card Could you ship me the products to México?. Thank you. LORENA
Lorena
11.06.2005 Answer
LORENA, good day!
We can ship your order to Mexico. To do those please fill order form that you got on your email address and reply to us. Thank you for your interest.
Jenny
Question
Hello, I am cosmetologist for 10 years. Naturally I am taking care of my skin, but recently I noticed to pigmentation on my hands. I suppose that the hyperpigmentation starts from UV radiation from my loop. My question is, can I use antipigmentation preparation if I keep using my loop lamp? If not what can I do? Thank you
Rimona
29.05.2005 Answer
Dear Rimona!
Unfortunately, as your college, I understand depth of your problem. The loop lamp and wood lamp are safe for all clients but not for cosmetologist. And this is because we put our hands for hours under UV radiation. In spate of the fact no one uses the SPF – this is the easies way to prevent hyper pigmentation. If you use cloves – put a SPF cream, on top put a little bit of Health Powder and then the cloves. If you do not use gloves – put protection after every client. I recommend using Protection plus SPF 30 because it is water proof. About anti pigmentation products – they are not for you, because they may trigger your problem. Please tell what products do you use in your salon.
Jenny
Question
I have itchy and redness skin
laura Hendarsin
25.05.2005 Answer
Dear Laura! Please type your question again with no other marks except letters. Thank you
Jenny
Question
We wish all of ours guests Happy Passover!
Magiray staff
21.04.2005
Question
Hi,
I am 25 and using QUEENS JELLY, since the skin around my eyes is very dry. My question is if I should apply the jelly everyday or just a few times a week? After applying it for about 3-4 times a week during the last month my eyes are very itchy. How many times a week should I apply it?
Thanks in advance,
Moran
Moran Koifman
17.04.2005 Answer
Hello, Moran! For the best answer I need to know what was your purpose that you decided to use Queens Jelly. At the age of 25 I do not recommend to use this preparation because it is too aggressive to a young skin. It is more important to use moisturizing and protective preparations like Eye contour cream or Eye contour gel. But if you insist, put the Queens Jelly on top of a moisturizing cream, only at night and not more than within 1 month. Then wait for a week and start using it again. If the itchiness goes on, please stop and change the Queens Jelly for another active preparation that I have recommended earlier. I will be happy to assist you by phone 03-5626612 or with the help of the forum.
Jenny
Question
Hey, I got a present from my mom - Magiray Make up Brushes. (The compact set with me everywhere) I would like to know how do I have to wash them, how often and with what. Thanks
Gabriel
06.04.2005 Answer
Gabriel, thank you for your interest! The brushes are made of natural hair, so you may treat them as you treat your own hair. An ordinary shampoo will be good. If you use a water proof make up – wash the brushes with Hydrophilic cleanser. It's better to wash all brushes once a week and leave them until complete dry. Have a good day
Jenny
Question
My husband recently has returned from Israel and has brought to me your cosmetics. I very much would like to use your cosmetics, but we in Moscow do not have address where there is your cosmetics and the most important that it was not false! Prompt firm which really sells your present cosmetics in Moscow. And whether still a question probably from Russia (Moscow) to order cosmetics from your site? And as it is better for making. Thanks. Yours faithfully Olympia. I wait for your answer.
Olimpia
21.03.2005 Answer
Dear Olimpia! In Russia you can buy Magiray Products from internet shop - www.cshop.ru, or to get all information from Tatiana Philipova (+095-333-53-23 / e-mail: info@betma.ru). Also be free to ask any question in Magiray forum – in English here or in Russian http://www.magiray.ru/forum.phtml . Thank you,
Admin
Question
How can I buy your products if I live in Chicago Thanks
Jane
17.02.2005 Answer
Hello Jane! You can order Magiray products by mail Magiray@netvision.net.il / by fax +9723-5626615 / by phone +9723-5626612. Please contact with us and we will send you an order form with the prices and shipment conditions. Sincerely yours,
Admin
Question
I want a good foundation but i have dry skin and want to use a liquid foundation as powders dry out my skin even more!
Michel
30.01.2005 Answer
Dear Michel!
Lifting Tone Base is the answer for you! The Lifting Tone Base is a liquid cream with moisture and lift effect. It includes the sun protection factor 30, so you can use it during all day. The color of tone naturally transparent and suits all skin color. Thank you for interest!
Jenny
Question
DEAR*OUR*FRIENDS!
HAPPY*AND*SUCCESSFUL*
NEW *2005 *YEAR
for you & your family!
MAGIRAY
30.12.2004
Question
I am 28 years old and I have fairly good skin. At my age is it advisable to use an antiwrinkle/firming product to prevent the onslaught of wrinkles? If so, what kind of ingredients should I look for in a product? Thank you so much.
Donna
23.12.2004 Answer
Dear Donna. It is advisable to use antioxidant ingredients to prevent aging sign like wrinkles or pigmentation. But I will not recommend you to use any firming products because they may do the opposite effect. In Magiray almost in every product you will find an antioxidant, but the most powerful are: GREEN TEA (Camellia, Protection Plus SPF-30, Balance Plus), SEABUCKTHORN (Clarity Plus, Hygiene Plus, Liplus) VITAMIN E (Camellia, Queens Jelly, Liplus, Protection Plus SPF-30, Replenishing Cream, Pearl Mask, Balance Plus) ROYAL JELLY (Queens Jelly). It is very important to protect you skin from sun with SPF products as well as to keep moisture level with moisturizing cream or masks. Please do not hesitate to ask for more questions .
Jenny
Question
Hello. I am not able to place an order - it gives me message \
Jane
02.11.2004 Answer
Dear Jane! Please type your question again with no other marks except letters. Thank you
Janny
Question
Hi, I want to start the alpha complex for antiaging treatment. Is it already save now or do I need to wait a litlle bit more? I live in California. Thk
Edna
21.10.2004 Answer
Dear Edna! You can begin Active Alpha therapy (cream & serum) in the evenings, but thus, NOT FORGET about daytime UV protection of the skin. From list of our preparations you will accept Lifting Tone Base with SPF-30. For improvement of effect - 1-2 times a week make serially masks (Tender Gel and Pure White Mask – mix is possible too). If there will be additional questions necessarily write me. Best regards and have a good weekend,
Jenny
Question
Can I buy your products in Switzerland? If yes, where exactly.
Rose
13.10.2004 Answer
Rose, good day! You can order from our site and we will ship the order to you. Unfortunately this is the only way to buy Magiray products in Switzerland for now. Thank you
Jenny
Question
Do you have any suggestions for products for neck and decollete (for 52 years old parts :) . I have little wrinkles on my neck and 2 big ones on decollete - esspecialy after me lieing down...
Ruth
22.07.2004 Answer
Hello Ruth! Aging is a natural reaction of our skin to these 3 main things: oxidants (free radicals), sun (UVA/UVB) and tanage of skin fibres (collagen, ellastin). That is why I recommend as an anti aging complex - combination of active products with protective products. For your neck and decollete: before lying down put QUEENS JELLY, before going out use PROTECTION SPF 30. The Queens Jelly has an antioxidant protection, nourishing and renewal power. Protection SPF 30 moistures your skin and protects it from harmful sun damage. Thank you
Jenny
Question
Hello, I have a problem with my skin and I hope you will be able to help me.
I am 35 years old, all my life I suffered from acne. Now I have a -strawberry- nose with redness all over the cheeks. My friend told me that this is a rosacea, but I do not know about it... Maybe you can help me with the diagnose and the treatment for me.
and another Q - I live in NY, how can I get your products?
Anna
13.07.2004 Answer
Hello Anna!
I would like to help you with any skin problem by advising good products for you, but I cannot diagnose your skin without seeing it. You can check with http://www.rosacea.org/ for the symptoms but the best way is to go to dermatologist to check it with him.
About the treatment (if it rosacea) – you need to use a soothing and relaxing products combinate with exfoliation products. Morning: Facial Toner, Phyto Essence, Eye contour cream, Protection Plus SPF 30. Evening: Cleansing Gel + Hydrophilic Cleanser, Active Alpha Gel Lotion (not around eye area), Active Eye contour gel. Weekly: Natural Peeling (first dissolve the salt in your hand and then put all over your face for 2 min.) – once a week, CalmiFin Mask (for 15 min and rinse with water or Toner) – once a week, Tender Gel Mask – (for at least 15 min) once a week. You can order all the products on our shop - http://www.magiray.com/English/shop.php Thank you,
Jenny
Question
Does SPF add up?
For example: if I wear the Protection PLUS SPF 30 and Lifting tone base SPF 30, it does not add to SPF 60, does it?
Ida
01.07.2004 Answer
Dear Ida,
Thank you for your interesting question!
When you use 2 of SPF products they do not add up the SPF, that's why it is better to use a good moisturizer under the LIFTING TONE BASE. The PROTECTION PLUS you can use all over the body and on the face (when you do not use the LIFTING TONE BASE)
Both, PROTECTION PLUS and LIFTING TONE BASE, are with SPF 30 that gives your skin at list 150 min. (2.5 hours) of approximately 97% protection.
Both of them have 2 similar kinds of filters: physical UV block and chemical filter. The physical block works by forming a layer over the skin that physically scatters and reflects UVA + UVB rays, while chemical filter acts by absorbing UVA rays.
If you use Magiray protection products properly do not worry about your skin!
Have a good and save summer,
Jenny
Question
By chance I saw some samples of your cosmetic masks in a pharmacy, but all of them were for oily skin. Have you anything of the kind for the dry skin and if this is the case where can I buy it? Thanks,
Fania
16.06.2004 Answer
Dear Fania!
Most likely other masks simply have come to an end because they are much in demand. You can ask for them in this very pharmacy for your skin type (ArgaLane, LiftoFin, CaliFin or Pearl Mask). The description you may see on our Site. I am sure next time you will have them. Have a nice weekend,
Jenny
Question
I use your cosmetics for many years and like it very much. My daughter (she is 13 now) is growing up and I would like to know what products out of your line she may and need to use?
Christina
07.06.2004 Answer
In case your daughter has no any pronounced juvenile problems then it is enough to use face wash foam ClarityPlus and BalancePlus or Phyto – Essence, it depends on what she will like best. Have a nice week,
Ida
Question
I use your cream “Camellia” as a night cream and it fits me very well. Please, advise, what cream out of your cosmetic line can I use as a day cream? I am already 50 and with combination skin.
Fania
02.05.2004 Answer
Dear Fania! One can use several variants of day care for combination skin: 1) Phyto-Essence and upon it Lifting Tone Base SPF30. It supplements the day care; 2) Replenishing Cream + SPF19; 3) Active Alpha Cream (it is better in winter) if you wish to rejuvenate your skin but at the same time it is obligatory to use a sun protective cream, for example, SPF30. Yours sincerely,
Jenny
Question
For a year I am using your cosmetics, in particular, your face wash foam “Clarity”. Now I am feeling that my skin has become a little bit dry. What product would you recommend me for a while instead of “Clarity” to moisten the skin? Sorry, I forgot to mention – I am 40 and my skin is rather dry.
Vicky
25.04.2004 Answer
Dear Vicky! I have two recommendations for you at once: the first – always after cleansing your face with Clarity apply a moisturizing cream or, even better, a mask (in the evening); the second – if your skin is dry then the ideal cleansing for you is Pure Cleansing Gel, mixed with two drops of Purifying Hydrophilic Cleanser.Remain beautiful as ever……
Ida
Question
I\'m going to open a new beauty clinics in Australia and I\'d like to use your products. Could I get more information and price list . Also, I was wondering if you have some courses where I can learn how to use your products.
yelena
17.04.2004 Answer
Dear Yelena!
Thank you for you letter.We are looking for dealers in Australia. Please,e-mail us directly to magiray@netvision.net.il information about you or your company and we will send you all information
you need.
Best regards
Polina
Question
Hi! I use your day cream SPF19 for some time and by chance I saw in a pharmacy your day cream SPF-30. Can you explain me what is the difference and what is better to use if my skin is very dry?
Malka
Malka
15.04.2004 Answer
Dear Malka! The cream SPF-19 – is emulsion oil in water and SPF-30 is emulsion water in oil and it helps to retain moisture in the skin. Besides, SPF-30 is water-resistant and goes very well for holidays at the sun resorts. We will be glad to answer all your questions and have your comments.
Fira.
Question
Hello! I am 47 and suffer from allergy all my life especially when I apply a cream or any cosmetic product. One of these days I tried your Active contour cream and there was no any allergy. Can you recommend me something of your products that moisturize the skin and do not cause allergy? Thanks, Nili
Nili
13.04.2004 Answer
Dear Nili! You may also add Replenishing Cream (morning and evening). You may use two-stage cleansing in the evening, i.e. apply evenly Pure Cleansing Gel to the face and add 1-2 drops of Hydrophilic Cleanser over it. Massage lightly and rinse with running water. Once a week you may apply Tender Gel Mask for 15-20min. All these preparations are hypoallergic. We will be glad to receive your comments.
Katty
Question
Do you export your product to CIS Countries? are you represented there?if yes.where?.if No,are you interested to be represented there?.
Pharmacist
23.03.2004 Answer
Dear Pharmacist! We are represented in Russia, Ukraine, Kazakhstan and Azerbaidjan. If you have any business offer then write down directly to our e-mail: magiray@netvision.net.il . We will be glag to answer you. Kind regards,
Administration
Question
Do you have some information in hebrew on net? or maybe you can send to me the info by address?
Sheli
08.03.2004 Answer
Dear Sheli!
All questions in a Hebrew you can send directly our e-mail: magiray@netvision.net.il We shall necessarily answer. Also you can receive consultation in a Hebrew by phones: 052-204988 - Jenny and 053-870521 - Katy. Thank you for your attention, kind regards,
Administration
Question
Hello Magiray! Whether it is necessary to use all 3 preparations of your new lightening line?
Sigal
29.02.2004 Answer
Dear Sigal! All depends on the state of your skin, to what extent it is in need of whitening, renewal and smoothing the skin texture. Of course, it is better to use the lightening system jointly. We recommend to use all three preparations in the following order: the whitening cream you may apply two hours before bedtime, the serum - one hour before bedtime and the mask - before applying the cream two times a week. You may apply Pure White Mask and Tender Gel Mask in turn for receiving more stable effect. It is obligatory to moisture the skin every day (for instance, with Phyto-Essence) and to protect the skin in the morning (Lifting Tone Base SPF-30). The renewing and whitening course is intended for one month and after that you may continue usual skin treatment. Thank you for your attention, Kind regards,
Polina
Question
Now, where can I find your products in Haifa or Nesher?
Lea
06.02.2004 Answer
Dear Lea
Please contact with us at telephone number 03-5255610, and we will happily provides any needed information.
Thank you!
Administrator
Question
DO YOU TEST YOUR PRODUCTS ON ANIMAL?????
ADI
26.01.2004 Answer
Dear Adi! Please pay attention: on each packing of our preparations there is symbol - not tested on animals
Sincerellly yours,
Administration
Question
Not long ago I bought some cream from another company. When I opeened it, I saw water on top of the cream. After applying the cream, I felt tilgling and then all my face turned to red. I went to my cosmetition, she said that the cream was expired. She gave me a sample of your cream BALANCE - it helped me in a sec. Now, where can I find your products in Rishon le zion? And how can I check the expir. date for your products? Thank you
Keren
15.01.2004 Answer
Hello, Keren!
Your cosmetologist was right to give you BALANCE PLUS. It's a soothing and moisturizing cream for delicate skin of all types.
The products of Magiray You can buy in pharmacies: Dror - in Rotshild str., Herzel - in Herzel str., Novel pharm - in Pras Shimon str., Pharma li - in Popel str. and Rishonim pharm - in rishonim center. Also you can buy the products thru you cosmetologist. The prices are the same in all places!
About the expiry date - in all products you can see (on bottom) 4 numbers - this is the date up side down (for exp. - 50.21 mean till 12.05 the December of 2005 year.)
Have a good day,
Jenny Shteiman, consultant - cosmetologist
Question
My face is puffy. What should I do?
Lora
25.12.2003 Answer
Lora, hello!
We have 2 new products that can help you with the puffiness. First one is CalmiFin mask - this is a mask that you need to use twice a week. It helps to relax your skin, gives optimal moisturizing and reduces the puffiness. It also helps with cuprous. The second one is LiftoFin mask- this is lifting cream-mask that will support the effect of the CalmiFin mask. It also moisture and renew your skin, the best use is at evening - put a mask and live it for night, at morning rinse with a water. Both of them you can use close to eye area.
Have good holidays,
Jenny Shteiman Consultant - cosmetologist
Question
I am going to visit in Israel on April. How can I contact with you? Can I come to your place to get a personal advices?
MONIKA
18.12.2003 Answer
Dear Monika!
I will be glad to meet with you during your stay in Israel and give you a personal advice! Our office is in Tel Aviv. This is our phone number, so you can contact with us: +972-3-5255610 (when you will be in Tel Aviv you can dial just 5255610) Welcome to our country!
Jenny Shteiman Consultant - cosmetologist
Question
Hi, plz tell me, what can I do with dark circus under my eyes? I'm 37 years old with dry skin. Thank U
Madlena
10.12.2003 Answer
Hello, Madlena! This is the treatment for your eyes- at morning, before you put a make up on apply EYE CONTOUR CREAM, it has a nourishing and renewal effect to your skin around the eyes. In evening apply the same cream but this time use the EYE COOL MASK on top for 5 min. It will help to circulate the blood around the eyes, so the darkness will vanish. Coming soon - new preparation for eyes - ACTIVE EYE CONTOUR GEL. It is an active gel for intensive moisturizing & lifting care.
Jenny consultant - cosmetologist
Question
Hello. I'm a nurse, at work I use medical cloves all the time. For a long time now i'm searching for some cream that will ease the dryness feeling on my hands. Can you recomend me something? Ethel
Ethel
19.11.2003 Answer
Ethel, good day!
Your problem is known well to people that use latex cloves or live in cold weather. Magiray developed "Essential hand care" - this is nourishing cream especially for hands with high dryness. The cream is softening the skin & prevents it from drying & early aging. The better use is to apply it daily before and after your work.
.
Jenny,Consultant - cosmetologist
Question
Dear Magiray! I bought your HISHERS products and my son - 13 years old - seized it, practically, completely. Can he use these products? Sincerely yours, Linda
Linda
29.10.2003 Answer
Dear Linda, your son is OK, as HISHERS series has been developed especially for the whole family, both for parents and children. As do not worry and take the opportunity to buy one more set for yourself and your husband. Yours, Magiray
Administration
Question
Hello Magiray! What is the expiry day of your products? Thanks, Suzan
Suzan
28.10.2003 Answer
Hello Susan! So far as our factory is licensed as factory, producing natural cosmetics, the storage of our products is up to 2 years. The expiry date is indicated on the packing. Kind regards,
Administration
Question
I only wanted to tell to you many thanks for a parcel and a gift.
I was afraid to order from you. Now, all is good.
I am very pleased with your cosmetics and I shall stay your client.
Necessarily inform about the new products (if is!). Once again thanks,
Teresa, NY
01.10.2003 Answer
Thanks for the kind response. We are glad to updating of Clients Club of magiray .
This month we have created two new preparations:
Herbal Tone Base (bottle+pump 30ml) (light natural color)
with Witch Hazel (Hamamelis) extracts.
A fat-free foundation for oily skin.
Shake before use.
Effectively conceals skin defects
(acne, pimples, spots and so on).
Contains bactericidal components.
Absorbs unnecessary sebum and makes
the skin mat.
LIFTING Tone Base (bottle+pump 30ml)
(light natural color)
with phytosterols, lifting and NMF complexes and vitamins. Lifting cream foundation for normal to dry skin intensively hydrates the skin cells, raising its tonicity. Effectively smoothes small facial wrinkles, protects the skin against harmful radiation (SPF-30). Regular use of the cream makes the skin smooth and young-looking.
We Hope, that they will like you.
Always at your service,
Administration
Question
Dear Magiray!
The last year was in Israel and has bought Tender Gel Mask. I liked it very much. I have very sensitive skin. I live in Chicago and here again strong winds. What can you advise me to protect my skin and to treated it. I am 31 years old. Thank, Jacqueline
Jacqueline Brook
14.07.2003 Answer
Thank you, Jacqueline, for your interest in Magiray products!
Unfortunately I have no information about your skin type except that it sensitive. That's why I can give you general description for protecting your skin from the harmful environmental factors.
The best components that can protect the skin called antioxidant, the most powerful antioxidants are: Royal Jelly, Green Tea extract, Seabuckthorn extract and vitamin E. You can find the components in Magiray products:
1. Daytime moisturizer with green tea: BALANCE PLUS - it's a light formula
especially for sensitive skin for all skin types.
2. Replenishing Fluid with royal jelly: Queen's Jelly - it's a non-oily formula that can protect your skin from the winds, cold and can avert premature aging.
3. Herbal Lip protector with seabuckthorn: LI PLUS - it's a daily lip care to protect from the sun, wind, cold and so on.
For more specific information please contact us or write it down in the FORUM.
Thank you,
Jenny Cosmetologist
Question
I have very light, delicate skin. During the summer my skin easy burning and get very red with no tan. Please advice me how can I protect my skin. I have normal to dry skin and I'm 22 years old.
Marina
17.06.2003 Answer
Dear Marina,
UV-rays may not only give you temporary inconveniences, such as reddening, burning and so on, but they may be the reason of premature skin aging and, what is more dangerous, may lead to the skin cancer. Therefore we advise to protect the skin from solar radiation before your every appearance in the sun.
In your case Protection Plus SPF 30 will be very effective. It's environmental protection with green tea for face and body. It leaves the skin silky, smooth and moisturized.
Thank you for your question.
Jenny
Question
How can I get Magiray products?
Valentina
10.05.2003 Answer
Dear Valentina,
products are sold in Israel through the network of pharmacies, shops of natural products all over the country and by the cosmeticians
and SPA's in the 5* hotels.
In order to find a more convenient place for you we will contact you personally.
Thank you for your interest, Jenny
Jenny
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