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Question
erlss

18.08.2014


Question
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Groupe Al Badil

09.08.2014


Question
Nice! Http://www.onlinejobsz.com ? Dose it work?
zululiner

03.07.2014


Question
Good day, Could you tell me Цis it true that УEDELE Eye Contour Bio-CreamФ has been taken out from production? In cshop.ru I was told that it will no longer be produced. It is a great pity as the cream is very good.
Mary

02.04.2014

Answer
Hi, Mary! Do not worry! The cream has not been taken out from production. We have removed only one component from the formula. The cream is for sale in all our sale points. Thank you for your being with us. All the best,
Polina
Question
Hi, I am 29 years old. I would like to select something from your cosmetic products for skin care as I have heard many good references to your products. I have normal skin type all over the face except T-zone, where the skin is more oily, horizontal mimic lines on forehead and small lines in eye contour area. Please, be so kind as to help me to choose proper cosmetic products as there are a lot of cosmetics but it is difficult to choose a required one.
Sally

19.03.2014

Answer
Hi, Sally, In short, I can give you the following recommendations: For everyday care Ц Toner and Moisturizer (Phyto-Essence and BalancePlus) and once a week after shower - Bio-scrub Edele + CalmiFin mask. It is enough for the present. In case some questions appear, please write, indicating this date and we will modify our position. All the best,
Polina
Question
I live in Canada and would like to purchase His/Hers cosmetics. We do not have a distributer here. Can you advise were to buy it, maybe in USA.
Tina

03.03.2014

Answer
Dear Tina. In Canada we have distributor - Mrs.Victoria Chernyak - vchernya@gmail.com - Cell: +1-647-202-8002. In case you have any question you are welcome to contact me. Best regards,
Polina
Question
Dear Polina, Yes, please send me the order form. I would really need some products and since there is no representative here, I think that is the only solution. My e-mail is youthanasia2008 @ yahoo. de (without spaces).
Asli

02.02.2014

Answer
Dear Asli, it is all done... Sorry fo delay
Polina
Question
Hello, Can I find your products in Turkey? Do you have any representatives here? Thanks.
Asli

19.01.2014

Answer
No. Asli, we have no... If you want to bye I can send you our Order Form by e-mail... BR
Polina
Question
I want to buy Magiray cosmetic. Can you send it to Finland?
Natalia Koivurova

16.01.2014

Answer
Natalia, I sent you our Order Form by email... Best regards,
Polina
Question
I am 30 years old and have combination skin, sometimes getting dry. I bought Royal Jelly, Alpha Serum and Natural Peeling. Will you tell me when and how to use them and what else to buy for full skin care. Thank you,
Nataly

10.01.2014

Answer
Dear Nataly, after the shower use Natural Peeling, then Alpha Serum and finally Queen's Jelly. For daily use you fit the preparations of HisHers seria. Good luck
Polina
Question
I am 34 years old .I have combined type of skin. I do have pimpels ion my forehead, neck, cheeks from time to time. I do not have wrinkles. i would like to ask you about bio serum edele, if it is a good option for me? if so, when to use it ? and If it is recommended to use bur- marigold elixir & oil? if so, when? and if both products are necesssary for use or only one? if both, how to combine them?
olga

17.12.2013

Answer
Dear Olga, Bio-serum Edele suits You very well. Use it in the morning, alone or under some cream (for example, AcaiPlus or bio-cream Edele). Elixir burdock you also convenient - you can use it in the evening. Burdock oil can be used not more than 1 time a week after the peeling (for example, bio-scrub Edele). Burdock oil is very good for strengthening the hair roots (apply with massage movements, then cover with plastic wrap on for 20-30 minutes, then rinse off the shampoo). I would encourage You to also purchase FA toner(prevents inflammations), FA clay mask (heals and soothes inflamed skin) and a set Day+Night (locally heals acne, leaving no scars). Best regards
Polina
Question
I am 27. All my life the skin was oily. Some time ago I noticed unpleasant changes of my skin. It became dehydrated and I even noticed dermatitis, reddening and pimples. I tried many cosmetic products, but in vain. I would be grateful for your advice.
Ann

06.12.2013

Answer
Dear Ann, sorry for delay... You probably already understand that your skin is dehydrated with disturbed hydro barrier and immune system. You must begin to use soft product, not tanning the skin. Leave aside all the product you have used before. Here is a variant of your skin care: Morning - water + FA Toner + AcaiPlus. Evening: Cleansing gel with Magic Jele + FA Toner + BalancePlus. 1-2 time per week - bio-scrub Edele + CalmiFin (may be combined with Tender Gel). Best regards,
Polina
Question
I am 31. My skin is dry and after every washing it tightens badly. I have a lot of fine lines around the eyes and on the forehead. The skin tonus is bad and the skin looks fading. I visited a cosmetologist and she advised to inject botox, but I did not make up my mind yet. At present I use only various creams after washing to hydrate the skin. I would like you to help me choose a complex of products in order to improve tonus and comccplexion. Thank you in advance.
Sally

18.11.2013

Answer
If you are 31 it is high time to adjust your skin care and not only face, but the whole body as restore skin is much harder than preventing its fading. Here is an approximate scheme of your skin care: Morning Ц water- Pearl toner+ Replenishing cream. In case you go out of the door Then apply QueenТs jelly on top of the cream. Evening Ц Two-step cleansing + Toner + Phyto Essence. Once a week use Scrub Papaya + Alpha serum + LiftoFin cream mask. No need to rinse. Do not forget your neck and décolleté. Twice a week use Green Coffee Body Scrub and then apply Cocoshake. Best regards,
Polina
Question
Morning! I like your cosmetics very much and would like to get information about products that cannot be used in pregnancy. Particularly, serums and masks around the eyes and Hexa cream against mimic wrinkles. Thank you in advance for your answer
Vered

15.11.2013

Answer
Dear Vered, To be honest I do not understand why to use so many cosmetic products at your age. I think that you are young enough as you are pregnant. Tell me your phone number and we will have a talk. Good luck
Polina
Question
Hello, Is it possible to buy your products in Amman (Jordan) and if so, where exactly can I find them? Thanks a lot in advance.
Raul

21.09.2013

Answer
Hello Raul. Sorry for delay :-)) You ca buy from our representative in Ramalla - Natasha and Dafer Abu Gosh - phone: + 0599-452002 - natash1@hotmail.com Kind regards
Polina
Question
I live in US, can u please send me a dorm. Thanks
Irina

13.09.2013

Answer
already sent :-))

Question
I am 25 and I really want to try your cosmetic products. I have oily skin with enlarged pores. And I also want to buy a cream for eyelids. Thank you in advance,
Lily

30.07.2013

Answer
Dear Lily. I should recommend products from FA anti-acne series for you . Just read carefully our website in Internet. Good luck
Polina
Question
Will you be so kind as to advise me what Magiray products go well for me. I am 27, I have combination skin, prone to inflammation. Acne is not my problem so I donТt want to use anti-acne products. Have you any products for delicate peeling of face and body?
Vicky

30.07.2013

Answer
I can suggest a delicate scheme for you. Morning Ц Water (every other day you can use FA Gommage) + FA Toner + BalancePlus. Evening ЦFoam Uniset+ FA Toner + Cream Uniset. One or two times a week Ц Scrub Papaya + Tender Gel Mask. After 10-15min. wash away and apply a cream. For body Ц Green Coffee Body Scrub + Coco Shake. Hope you will like it. Best regards,
Polina
Question
What Magiray products can cope with enlarged pores and due to which component?
Nazgul

14.07.2013

Answer
Dear Nazgul, It is not so easily to cope with enlarged pores. First of all the pores must be cleansed, then unclogged Ц to stimulate cells renewal. Only after these procedures one can achieve smooth and even skin. In this case it is important to use both mechanical and chemical means.
Polina
Question
Where can we find your products in Jerusalem. I am interested in the HisHers face scrub and the NATURAL PEELING With pineapple enzymes, How much do they cost each and where I can buy them in Jerusalem? Thanks.
Anjad

22.06.2013

Answer
Dear Anjad. Please find our products in Alba pharmacies - 42 Yaffo str. phone - 02-6253703. Kind regards,
Polina
Question
I am in Muscat . I want to perchase ur product I fit is have in Muscat.
akhlaq ahmad

18.05.2013

Answer
Dear Akhmad. I need to get your full address, to test the possibility of delivery in your country. Kind regards
Polina
Question
I live in USA, i figured i need a form to order your products, please email me one, i would like to try.
olga

12.05.2013

Answer
Dear Olga. I sent you our Order Form directly by your e-mail. Kind regards,
Polina
Question
Since I live in USA and there is no representatives of your company, may I ask for order form and get your prices , please. SIncerely, Marina
ћарина

29.04.2013

Answer
Dear Marina, I sent you our Order Form directly by your e-mail. Kind regards,
Polina
Question
where in Ghana will I get whitening pill to buy
Cynthia Thompson

08.04.2013

Answer
Dear Cynthia. On this issue better to go to a pharmacy. Regards,
Polina
Question
dear sir i would like agency your company to gaza and weast bank waitting your reply manger dr jamal mobile 0599405915
dr jamal

03.04.2013

Answer
Dear Dr.Jamal. Sorry for delay... Please call me 03-5626612. Kind regards,
Polina
Question
«дравствуйте, скажите пожалуйста где можно приобрести вашу косметику в USA New York
Lena

19.01.2013

Answer
Dear Lena, I sent you our Order Form directly by your e-mail. Kind regards,
Polina
Question
Hello. I wanna buy aktive alfa serum. How cann I order your products? Thank you
Selenge

12.01.2013

Answer
Dear Selenge, I sent you our Order Form to your e-mail.... Kind regards,
Polina
Question
«дравствуйте! я бы хотела подобрать средства дл€ каждодневного ухода за кожей лица и век. ћне 33 года.  ожа комбинированна€ со слабым тургором. —клонна€ к локальным акнэ и камедонам в т-зоне.  ожа век тонка€, чувствительна€ с наличием морщинок. «аранее благодарю.
Ћюдмила

05.01.2013

Answer
Dear Lyudmila, please write to forum in Russian.... Thank you and regards,
Polina
Question
Dear friends! We wish You a happy and successful New 2013 Year!
Admin

02.01.2013


Question
how can I order your products? can\\\'t see the price next to the product on this site... Thx
Galina Povolotskiy

28.12.2012

Answer
Galina, we have no own Internet-shop. It is impossible to see the prices. You can contact the firm-representatives - see here http://www.magiray.ru/shop.phtml. If You are from a country in which there is no representation, then send your order by email: info@magiray.com OR admin@magiray.com. You will get the answer within a few days. Kind regards,
Polina
Question
I am interested in your products, but I live in the States and it seems like you don't carry your products here. Where/how can I order. Also can I try samples. I have combination skin with blackheads over the nose and wrinkles on my forehead and around cheeks. I am also concerned about black spots under eyes. Thank you
Anastasia

05.11.2012

Answer
Anastasia, I sent you by email our Order Form. You should fill it. For your skin fits series HisHers + Fast Action. Under the eyes, use all the cream for the face, but at night apply Active Eye contour gel. Success.
Polina
Question
I am 28, my skin is normal and in good condition, but nevertheless sensitive (red cheeks, reacts to the cold, wind, dry air). I use Toners, emulsions, Tender Gel Mask and FA scrub in T-zone. In principle I am satisfied. But whether it is obligatory to change anything in winter and what cream can you advise for this cold period?
Lera

19.10.2012

Answer
Hi Lera. I would advise you to use QueenТs Jelly on top of Replenishing OR AcaiPlus cream (especially on cheeks, eye contour area and lips). Every week after using Tender Gel Mask and Scrub add Alpha Serum and in 10 minutes Ц CalmiFin. No need to wash away, only in 30 minutes wipe the excess with wet cotton disc. Regards
Polina
Question
I want to bay yours produckt. I live in Vienna. Plese help me , how? Thank you
Khati

13.08.2012

Answer
Dear Khati. I sent you our Order Form by your email. Feel free to contact me for any questins. Regards,
Polina
Question
This is such a great blog post! Very good information! Appreciating the hard work you put into your site and detailed information you present.
susan

27.07.2012

Answer
Thanks :-)

Question
hi,I want to buy products of this site.I used this products 2 years ago and I love them.My mother buy them from Israel.I am from Romania,Bucharest.How can i do to buy them?
Angelescu

19.07.2012

Answer
Dear Angelesku. You can buy directly in Bucharest with our representatives - BUCHAREST SALES REPRESENTATIVE: Mrs. Thea Khaimovich; phone number: +40-726-867453 I-shop: http://www.laboratoarelethea.ro/ e-mail: th@laboratoarelethea.ro; office@laboratoarelethea.ro ... Thank you for the interest to our products. Success,
Polina
Question
Good morning, Please, will you recommend me what peeling it is better for me. I have a combination skin prone to couperose and enlarged pores in nose area. I am 25.
Lera

14.07.2012

Answer
Based on your words I would like to recommend the following procedure to be done once or twice a week: Apply Tender Gel Mask for 5-7min. while taking shower or bath, then apply Natural peeling and massage slightly for 30sec. with emphasis on pores areas and adding a drop of water on cheeks and areas with couperose. On top apply several drops of Alpha serum and massage once more your face and neck (1 Ц 2 min.) Rinse and apply a light moisturizing cream or calming mask. Regards,
Polina
Question
What Magiray products can cope with enlarged pores and due to which component?
Vicky

06.07.2012

Answer
Dear Vicky, It is not so easily to cope with enlarged pores. First of all the pores must be cleansed, then unclogged Ц to stimulate cells renewal. Only after these procedures one can achieve smooth and even skin. In this case it is important to use both mechanical and chemical means.
Polina
Question
I interested in your professional prodact.
Viktoriya

25.06.2012

Answer
Victoriya, You need to write directly to the company by e-mail: admin@magiray.com or info@magiray.com with all your contact details and send by fax (or by e-mail), your scanned Diploma in Education cosmetologist. After that we will send you our Order Form. Kind regards,
Polina
Question
Hi Polina ! Where can I buy Magiray cosmetics in London, ON, Canada or Sevastopol, Ukraine?
Kseniya

21.06.2012

Answer
Dear Ksenia, you can find the answers here: http://www.magiray.com/English/wheretobuy.php Thank you for your attention to our products, Best regards,
Polina
Question
Helo, Polina. Will you be so kind as to help me to choose a system for skin care, including eye contour area. It is very difficult for me to do it myself. Thank you in advance,
ELINA

18.04.2012

Answer
Hi, Elina, Here is a brief scheme for you: Morning Ц Water (in summer with clay mask) + Facial Toner for Normal Skin + Bio Cream Edele. Evening Ц Gel or our foam ClarityPlus + Facial Toner + Active Contour Gel + BalancePlus. 1 or 2 times a week while talking shower or bath use Tender Gel Mask and in 10 minutes Ц FA Scrub with the emphasis on T-zone (1 Ц 2 minutes). Remove the scrub from cheeks and neck and leave it on T-zone and cheeks until gets dry. Then wash away, apply Alpha Serum to face and neck and LiftoFin Cream-Mask over it, including eye contour area. No need to wash away. I am for your disposal for any further information you may need.
Polina
Question
?важаем?е ?еди, ?то может подсказат? где находитс? офис официал?ного представител?ства данной компании в ?оскве? ?одскажите пожалуйста почему на в?ставке ?нтершарм 2012 с 19 апрел? по 21 апрел? данна? компани? не будет участвоват?. ?аранее благодарю.
Ildar

11.04.2012

Answer
?л?дар, все координат? нашего представител?ства ?? найдете здес? http://www.magiray.com/English/wheretobuy.php .... ?ни участвуют в других профессионал?н?х в?ставках. ?одробности можете в??снит? в ?оскве. ?сего доброго,
?олина
Question
As a private buyer. Your brand was recomended to me by a doctor in London as a skin care product and I tried to procure it here in Madrid but i can*t seem to find it in commerce, so my question do you have the possibility to send small quantitys of mercendice or only big shipments. I figure the amount of product i need would make a package with less then 2 kg in weight Thenk you Polina for your immediate response and atencion
Juan

06.04.2012

Answer
Dear Juan. Sorry for the delay (we now have the Passover holidays :-)). Yes, I can send you a private parcel of any weight, but the amount of the purchase must be at least US$ 150. I'll send to your e-mail our Order Form for customers. Best regards,
Polina
Question
I was recomended your products during a vizit in London, tested a few and y was verry satisfied with the imediate results , my question is : Do you have he possibility to deliver products to Spain , Madrid area , pending on your answer i wil alsow provide the exact home adress and district area, and what are the costs for such a delivery. Waithing for your answer . please respond as soon as possible
juan

06.04.2012

Answer
Dear Juan! Thanks for the nice comment about our products. There are no problems delivering to Madrid. The question - as a private buyer or as a small wholesale? Best regards,
Polina
Question
я приобрела Hexa cream и хотела уточнит? :его примен?т? тол?ко после пиллинга или можно и без него?
violetta

03.04.2012

Answer
?елател?но после пилинга, тогда резул?тат будет лучше!
Polina
Question
Good morning, Polina. We have already chosen definite care for my skin and now I would like to consult with you about my mother. What can you advise her to buy for face and eye contour care in spring and summer. She is 55 and she has a lot of wrinkles, sensitive skin with dry and normal areas. At presence in the morning she uses Pearl toner + Eye Contour Serum for eye contour area. In the evening Ц Clarity Plus for cleansing and after that the same products.
Julia

12.03.2012

Answer
Hi, Julia, your mother should add Pearl White Peptide serum and Pearl Alpha Cream in the evening (after Pearl Toner) and weekly procedures as you do. Best regards,
Polina
Question
I want to order the professional cosmetic.Would you like to send me the catalog and prices. I have got the Beauty salon in Auckland New Zealand and used you cosmeric a long time but I not happy your suplyer and want to receive your products direct to my address. I prefer on russian language. Best regards Marina
Marina

01.03.2012

Answer
Marina, I will send you all the information by your direct email. Best regards,
Polina
Question
Dear Polina, Please, explain, what is the main difference between Phyto-Essence and BalancePlus emulsion. Thank you in advance,
Natali

19.02.2012

Answer
Hi, Natali. Phyto-Essence is a light herbal moisturizer and it can be used as a moisturizing serum-base under nourishing cream, tonal base or make-up. As to BalancePlus Ц it is a calming moisturizer for problem and irritated skin (even with the signs of seborrhea) and it can be used both as a cream or as a mask if applied by thick layer. These products have absolutely different effect and they are often used in parallel in case of oily problem skin. Best regards,
Polina
Question
Hello, Polina, I use your cosmetic products for 6 years. Now I decided to try something new and would like you to recommend something. I have combination skin, slightly enlarged pores and small rash on the forehead. Oily sheen is absent. But after using the products of another company there appeared subcutaneous pimples, oily sheen and skin desquamation. I wash my face several times a day in order to remove this oily sheen and desquamation and this is despite the fact, that I have dry skin. It made me once again to make sure that Magiray cosmetics is the best.
Alisa

29.01.2012

Answer
I do not recommend to wash the face with cleansing products several times a day. You only worsen the situation. Use detergents once in the evening and no more. You can rinse the face with water or herbal gel and after then use a toner according to your skin type. Use PuriFin mask in the morning in order to regulate sebum. I also recommend to use creams from the Unisex series, applying a toners before. And of course, do not forget about scrubs (any) + Alpha-serum + mixture of CalmiFin and FA Clay mask weekly. In 2 or 3 weeks the condition of your skin will stabilize. Wish you every success
Polina
Question
Recently I bought your cosmetic products. I am 38 years old. Will you recommend how to use it?
Andy

24.01.2012

Answer
Hi, Andy, If you have bought our products then at least list what products you have bought and what is your skin type. Only having this information I will be able to advise you anything. Best regards,
Polina
Question
Dear Sir/Madam, I bought products with this order ID 2232 on the 27th of september,2011 with this visa card number 4214 9435 1315 1212 from Asia Commercial Bank to this address;ImageCare Academy,23 Elton Street,Southernwood,East London,5201,Eastern Cape,South Africa. I was told it will take 14days to get to the its destination.The 14th day expires today,How do i track my product? I hope to hear from you soon.Many thanks Kind Regards Pat
Pat Baiden

14.10.2011

Answer
We checked in the department of finance, but the order you are not done, money is not removed and the product has not been sent. Regards
Admin
Question
I would like to know whether you can deliver to Accra,Ghana.If not can you direct me to a shop that i can access your product.I am in dire need of it.
maxwell

14.10.2011

Answer
Please visit webshop: www.deadseapremium.com Kind regards
Admin
Question
Hello! I was wondering if you deliver to Tajikistan? can you please send me order form and price list to my email adress
akhlaq ahmad

05.10.2011

Answer
Dear Ahmad, our Order Form I sent to your direct email. Kind regards,
Polina
Question
I have had a scar in my face for 10yrs bt can Magiray products remove it. Do u have your products in my country Uganda-Africa. Thanx
Roman

27.09.2011

Answer
Dear Roman, We have no representation in Uganda. You can buy cosmetics online store (www.deadseapremium.com). Kind regards,
Polina
Question
can i do to order in cash cause i dont have a visa card?
josefina manzano

28.08.2011

Answer
Dear Josefina, You can get the goods for cash at any pharmacy, whose address can be found here: http://magiray.info/id35.html or in any cosmetologist who works on our cosmetics (see here: http://magiray.info/ id38.html). Consultant in the domestic market - Katty - mobil: 0523870521. Kind regards,
Polina
Question
Got it, thank you very much.
Nam

01.08.2011


Question
Sorry for bothering you, but I need to ask you one more question about how to use the whole things properly. I have four bottles: Fast action gel, fast action solution, claritylight and balancelight, and one black mud soap. Please give me the instruction. I live in Vietnam, quite hot, humid, quite sunny.
Nam

28.07.2011

Answer
Dear Nam, sorry for delay with my answers... I'm glad you got your order from i-shop. Unfortunately, the purchased goods is not enough to fully care for oily probltm skin. Here are direction for use: In the morning - wash face foam ClarityLight + apply cream BalanceLight. In the evening - wash face with mud-soap (rinse with water) + foam ClarityLight (rinse with water and blot with a tissue) + apply the cream BalanceLight. The set *Day and Night* uses a local, alternating between a gel and solution (when the pimple is ripe, it is necessary to use the gel. When a pimple to heal, then use the solution)... Can be applied several times a day and even left on all night....I hope that such care will help you to simplify and improve the condition of your skin.........I saw your picture on the e-mail and I think you still need to purchase the following products: Fast Action Toner - to reduce the acidity of the skin, which helps prevent inflammation. Fast Action clay mask - to detoxify the skin and reducing irritation. Tender gel with aloe vera juice - to moisturize and soothe skin. Best wishes for you,
Polina
Question
I am really sorry, Polina. This really is a misunderstanding. Actually the order has been sent to Vietnam two weeks ago but I guess when the local mailman delivered it to my house, there is nobody home, so they left a mail to tell me to get to the nearest post office to get the package. Unfortunately the I did not see it and so did not no one else. This morning, all of sudden I saw the note they left and I knew right away what happened. I went to the post office and fetched the package. Safe and sound. I am truly sorry for accusing you and the website. Please accept my apology. Thank you and I will up date my treatment progress.
Nam

28.07.2011


Question
I don\\\'t know why they have not taken off the advertisement. It\\\'s absolutely a fraud but they don\\\'t do anything to help custom avoid being cheated. Is that they have not been aware of or they are the ones who are doing. https://www.deadsea2u.com/us-magiray-acne-treatment-system/?ag I want to take my money back but what I concern more is that I don\\\'t want anyone else make the same mistake. Polina, where are you? I hope you will read this message soon enough before someone else makes a worthless purchase.
Nam

27.07.2011


Question
I ordered Magiray Daily Skin Care online 2 weeks ago and it was ship from Israel to Ghana and i want to reorder the same product again and i want them to be ship to the same address.
Mohammed Osumanu

14.07.2011

Answer
Sorry, Mohammed, but you're probably wrong. We never sent the order to Ghana. For individual orders you can contact the online store, for example, www.deadseapremium.com ..... Kind regards,
Polina
Question
I am 31 and I have normal skin. I would like to choose preventive cosmetic products for face and neck care.
Janet

04.07.2011

Answer
Janet, I can offer you the following scheme: Morning Ц Water + Pearl Facial Toner for Normal Skin + bio-serum Edele + Phyto-Essence. Evening Ц any kind of cleansing + Pearl Toner + Replenishing Cream. 1 or 2 times a week use Scrub Papaya + Alpha Serum + LiftoFin Mask. Best regards,
Polina
Question
Please, advise, what cosmetic products I can use in summer? My skin is of normal type and I have no special problems except shiny skin, enlarged pores and blackheads in T-zone.
linda

28.06.2011

Answer
Dear Linda, Many women prefer shiny skin. Most importantly that the skin looks smooth and healthy. In the evening cleanse the T-zone with FA Gommage, massaging for one minute, then wash away, wipe, apply FA Toner and over it apply a thin layer of BalancePlus for moisturizing the skin. If in the middle of the day you feel your skin to be too oily (not just shiny), then rinse your face with water and apply Facial Toner for Oily Skin. In the evening cleanse the skin with ClarityPlus. 2 or 3 times a week massage T-zone with a sponger directly on top of ClarityPlus + FA Toner + BalancePlus. In case after a couple of weeks the pores remain occluded, then move to a deeper cleansing weekly. While taking shower or bath apply Tender Gel for 10 minutes, then Ц Natural Peeling or FA Scrub, wash away and apply Alpha-Serum. If you have any questions I am for your disposal. Good luck,
Polina
Question
I\\\'m senegalise man and I don\\\'t know how to get your product,you don\\\'t have a contact in my country.
Papa seydou kane

30.05.2011

Answer
We do not have offices in your country. If you want to buy our products, you can order directly from us (magiray@netvision.net.il) or from an online store - www.deadsea2u.com Best regards,
Polina
Question
How can i find your products as i live in Mali?
KANE

24.05.2011

Answer
Dear Kane, You can buy directly from us or through the inet-store: www.deadseapremium.com OR www.deadsea2u.com. Our Order Form I sent to your e-mail too. Best regards,
Polina
Question
Hi, I live in Australia and would like to buy your product.I will appreciate if you will send me an order form.Regards,Ksenia
Ksenia

16.05.2011

Answer
Ksenia, I am sending our Order Form to your e-mail. Feel free to contact me for any additional information. Regards,
Polina
Question
Hello, I am looking for both professional products along with wholesale products to retail. I have been looking for about a year and looking at your page you may have what will work for my business. I am a licensed cosmetologist and board certified massage therapist with my own practice. The services available right now are facials, hand and foot care, hair and massage. I am hoping within the next 1-2 years expanding to medspa services. I was hoping to be able to order very soon is I hear from you. Thank you
Melody Wheatley

14.05.2011

Answer
Dear Melody, Thank you for your interest in our products. Please write directly to our e-mail : magiray@netvision.net.il and introduce yourself with more details (address, phone, etc.). In response to your e-mail with, we will send our Order Form. Best wishes,
Polina
Question
Dear Polina. I\\\'m from Belarus. I like your products and want to order some. Can you send your price, order form and the cost of delivery to Belarus. Thank you.
olga

12.05.2011

Answer
Olga, In Belarus we have a representation and you can refer to them by phone: 375-17-268-45-81 or by email: magiray@list.ru; website: www.magiray.by Best regards,
Polina
Question
Hello! Please Help me to choose foam, tonic and cream for my combination skin. With anti-wrinkles effect. I am 32 years old. Thanks.
Kate

11.05.2011

Answer
Kate, You can use a Papaya scrub + Pearl Toner + Phyto-Essence and CLC Skin Renovation Mousturizer (morning and evening, depending on the season and condition of the skin). All the goods can be used in the eye contour area and neck. Kind regards,
Polina
Question
Hello! I was wondering if you deliver to Tajikistan? can you please send me order form and price list to my email adress? thanks in advance!
Firuza

10.05.2011

Answer
Firuza, In Tajikistan, you can contact Natalie Alyamovoy phone mobil: 992-91-908-48-85. Also, I am sending you the order form. Kind regards,
Polina
Question
Hello, I am 30 and my skin is of normal type. Will you help me to choose appropriate cosmetic products for moisturizing and fighting the first signs of aging (face and neck)? Thanks
Nataly

29.03.2011

Answer
Hi, Natali, the main principle of the proper skin care is nothing to fight with. Normal skin as yours needs normal classic care, that is: soft cleansing + soft toning up + stimulation of metabolic processes + adequate moisturizing. I would suggest the following scheme: Morning Ц Water+ Facial Toner for Normal Skin + Phyto-Essence (for sunny days mix in half with AloePlus SPF-19 cream); Evening Ц any type of cleansing + Facial Toner for Normal Skin + Acai Plus Cream (the same is for eye contour and neck skin); Once a week stimulate the process of skin cells renewal with Scrub Papaya + Alpha-Serum and at the end apply a repairing mask, for instance, CalmiFin Mask. Think it will help you. Best regards,
Polina
Question
Please send me free samples of your products. To do this, I would like to receive your samples. Postcod 143905, Russia, Moscow Region, the city of Balashikha, street 40 let Pobedy, the house 25, apartment 241 Company site http://www.cmd-online.ru/ contact Biksaleev Alexander
Alexandr Biksaleev

25.03.2011

Answer
Dear Alexander. In Russia, you can contact our distributor - BTM - www.betma.ru Kind regards,
Polina
Question
Hi! I really like your products and would like to buy more of them. Can you please e-mail me your order form?
Irina

12.03.2011

Answer
Dear Irina. Sorry for the delay in response. Order form is sent to your e-mail ... Kind regards,
Polina
Question
hi. Could you please send me on e mail the ordering form to ship in London? how long will it take? thank you
diana

24.02.2011

Answer
Diana, I sent you an order form. Order should not be less than $ 100. Delivery of a parcel takes about 7 working days. Best regards,
Polina
Question
I bought your acay berry oil and gel from the Natural Oil Collection, but there are no instructions on how to use them. Please mail me information on how to apply these products
eva farberoff

06.01.2011

Answer
Dear Eva, sorry for delay (vacation...:-))... ACAI OIL DIRECTIONS: Apply a small quantity of oil to cleansed and slightly moistened skin, massaging lightly. For more effect it is advisable to apply the oil over natural Acai gel. For prophylactic purposes it is advisable to use Acai oil twice or three times a week. The oil is also used as an enriching additive for various creams, balsams and masks (1-2 drops per 3-4ml). ACAI GEL DIRECTIONS: Apply to the cleansed skin. The gel is used on its own in case of oily and dehydrated skin. It is advisable to apply the gel under any sun protective product. Acai oil raises efficiency of the following creams and oils in case of dry, slack, thin and atonic skin. Best regards,
Polina
Question
Hi Polina. Thank you for your answer. I need some advice. I have seborrheic dermatitis on my face. Can you recomend me some products, please ? Thank you!
Paula Herlo

29.12.2010

Answer
Dear Paula! Thank you for interesting in Magiray products. Here are some guide line for using Magiray for seborrheic dermatitis - Morning: refresh your skin with Fast Action Toner (it comes with spray, so you do not have to use cotton rings), moisture you skin with Balance Plus cream. Evening: Cleance your skin with Claity Plus, heal the seborrhea areas with Fast Action Mask (for 10 minutes and rince it with water), moisture your skin with Balance Plus Weekly: twice a week releafe your skin from dead cells with Fast Action Scrub (massage it all over your face and rince it with water) For more individual programme I will need more information regarding your skin and general information about yourself, like: your age, when and how the seborrhea started, is it periods of dermatitis or permanent problem, where do you live ... HAPPY NEW YEAR!
Jenny
Question
I found your products on www.deadsea2u.com. Are they original?
Mira Chira

19.12.2010

Answer
Yes, Mira. They buy directly from us. Thank you for being with us.
Polina
Question
Hello. I know that about 6-7 years ago you were producing special drying lotion (white color, in white bottle) for acne. 30ml. Excellent product.I was taking master classes at your office in Moscow and remember couple of great products from your company. Do you still have it? I live in Switzerland now. Do you sell your products here?
lela

16.12.2010

Answer
Lela, Yes, this product still exists. Now he belongs to the set "Day + Night" from the series "Fast Action" - http://www.magiray.com/English/catalogue.php?section=2065 You can order it from an online store - https://www.deadseapremium.com. Directly from us can be purchased for an amount not less than $ 100. Feel free to contact me for any additional information. Kind regards,
Polina
Question
Hi!sorry for the empty post! i would like to know if and where i can find in tel aviv a place to buy some products (tender gel, the clarity plus face wash clean, pure cleansing gel and hydrophilic cleanser) because i used them, they are really good and a friend of mine will visit israel this month. or I can order it some how? i could receive their price?thanks

03.11.2010

Answer
In Tel Aviv you can refer, for example, the pharmacy *Shlain* - 136 Allenby str. or the pharmacy, *Mughraby* - 14 Ben Yehuda str. Kind regards,
Polina
Question
hii there I\\\'m looking for place to buy cople of products that i realy loved , where can i buy it in Toronto Canada?????
albina

01.11.2010

Answer
Dear Albina, I sent you all the information to your e-mail. All the best,
Polina
Question
Hello! I live in London, and want to order some of your products including Plantain lifting gel which i enjoy the most. please advise how i can do that thanx
Elena

17.10.2010

Answer
Dear Elena, I sent you our Order Form directly to your e-mail. Best regards,
Polina
Question
Hello! I love your products and would like to order AlgActive Powder Mask, AlgActive Gel and Astringent Mud Mask. Can you please send me a price list? Thank you in advance. Regards, Ramona
Ramona

12.10.2010

Answer
Hello, Ramona. I am very glad that you like our products. I see that you are interested in professional products, from which I conclude that you are a cosmetolog. Then I will send our Order form directly to your e-mail. Just note that there are restrictions on the minimum order. We also stopped production is Astringent Mud masks, but the other mask called AstriFin has the same effect as the mud mask. Feel free to contact us for any additional information. Kind regards,
Polina
Question
Good day! I would like to know what products you can recommend? I am 25, I have combination skin, closer to oily, there are acne, but no so pronounced, comedones and slight couperose. I am also worried about desquamation and irritation. At present I use Herbal Drying Lotion and Scrub Papaya. What products can I add to this? Thank you in advance,
Victoria

21.09.2010

Answer
Dear Victoria, it will be enough to add Toner for Oily Skin, Soft Gommage and BalancePlus. In case you will need any correction, add some products from Fast Action line. Feel free to ask any question, write, indicating this date.
Polina
Question
Good morning! When I lived in Israel I was always buying your products, ordering them by phone. Now I live in Brooklyn and would like to continue using your products. What should I do? Thank you,
Irina Krasnov

16.09.2010

Answer
Dear Irina, I have sent to you our form for direct order by E-mail. You should fill this form and send it for confirmation.You can also buy our products through international internet-shop https://www.deadseapremium.com/index.php. Thank you for your being with us. Good luck in the new country,
Polina
Question
Congratulations with 5771 New Year and wish you all prosperity you and your families !............ We apologize for any delays in the Forum in connection with the Holidays in Israel.
ADMIN

13.09.2010


Question
hey i love everything on your website. i would love to do a review on some of your products!! can you sponsor a giveway or a contest for my subscriber.. i have a beauty,fashion channel on youtube. i really wanna tell all my viewers about your website. i would love to advertis for your company.
shaniqueka

12.09.2010

Answer
Dear Shaniqueka, Thanks for a good estimate of our products. For sponsorship necessary to refer to the administration of the company. I do not have the authority to decide such questions. Success
Polina
Question
Hello, Please tell me where can I find a price list for all the products? And how much does the shipping to Romania cost? Also please recommend me which one of your products would be best suited to even my skin tone, so I need something that could make my skin tone lighter. I must also add that my skin is oily, so I need a product suited for that type. Thanks in advance. Regards, Peter
Peter

06.09.2010

Answer
Dear Peter, sorry for delay (we had the whole of September Holidays). In Romania, you can refer to Mrs. Thea Khaimovich; phone number: +40-726-867453 Website: http://www.laboratoarelethea.ro The clinic, led by Thea, specializes in the problems of oily skin. So I'm sure you will find there the answers to all questions. Best regards,
Polina
Question
Good day, Could you tell me Цis it true that УEDELE Eye Contour Bio-CreamФ has been taken out from production? In cshop.ru I was told that it will no longer be produced. It is a great pity as the cream is very good.
Mary

14.08.2010

Answer
Hi, Mary! Do not worry! The cream has not been taken out from production. We have removed only one component from the formula. The cream is for sale in all our sale points. Thank you for your being with us. All the best,
Polina
Question
Good day. I am 29 years old. I would like to select something from your cosmetic products for skin care as I have heard many good references to your products. I have normal skin type all over the face except T-zone, where the skin is more oily, horizontal mimic lines on forehead and small lines in eye contour area. Please, be so kind as to help me to choose proper cosmetic products as there are a lot of cosmetics but it is difficult to choose a required one.
Lera

14.08.2010

Answer
Hi, Lera, In short, I can give you the following recommendations: For everyday care Ц Toner and Moisturizer (Phyto-Essence and BalancePlus) and once a week after shower - Scrub Papaya Ц Alpha-Serum and in 10min. Ц any of creams. It is enough for the present. In case some questions appear, please write, indicating this date and we will modify our position. Regards,
Polina
Question
Hi, I need some consultation about your products for the eye area treatment.I\\\'m 26 yrs old, my skin in that area feels \\
Katy

11.08.2010

Answer
Katy, I know, you have already received advice on the Russian site, right? If you have any questions, please feel free to contact us. Regards,
Polina
Question
Good afternoon. I would like to use your products. I have heard about you from my friend. I am 28 and till now I am suffering from pimples. There are scars from pimples on my face and pigment spots appear on their place. There appeared pronounced horizontal wrinkles and the skin looks dehydrated. Besides, I am suffering from conjunctivitis for a long time (puffy eyes for 4 months ) and because of this the skin is worn out and small lines appear. I rely on something from your products, desirably for complex face care.
Vita

10.08.2010

Answer
Dear Vita, As we have found out, first of all it is necessary to restore original state of your skin. In the morning Ц delicate cleansing with gel or clay+ toning up + light moisturizer (Balance Light or BalancePlus). In the evening Ц ClarityPlus (or Clarity Light) + Toner + Moisturizer. (Before Moisturizer you can apply PlantoPlus. This product you can also use as an application once or twice a week). Once or twice a week Ц Tender Gel Mask (or PlantoPlus under a film) + Natural Peeling + Alpha-serum and in 10-15min. (without washing out) apply a Moisturizer. In 3-4 weeks the skin will rehabilitate. Please, inform me about your perception (indicating this very date) and we will make up our mind what to do next. All the best,
Polina
Question
hi THERE INEED TO BUY SOME OF YOURS ANTI-ACNE ACTION PROD. DO YOU DO DELIVERY IN UK? AND HOW MUCH IT WILL BE?THANKS
Aliaksandra

06.07.2010

Answer
Aliaksandra, we can deliver to UK. I sent to your direct e-mails the order form. Also you can buy through inet.shop https: / / www.deadseapremium.com/ Have a good holidays,
Polina
Question
Dear Polina! May I return to you team? :)
Elena Smaglyuk

14.04.2010

Answer
Lena, you are welcome, but what do you mean? Write me at e-mail: magiray@netvision.net.il. Regards,
Polina
Question
It s me Victoria from web-site.Call me please.
victoria belinskaya

29.01.2010

Answer
Dear Victoria! The phone number that you gave us is wrong. Please resend. Regards,
Polina
Question
Hello! I would like to receive an Order Form and prices list of the products.I\\\'m from Romania, and if I want to order some products, I have to order them from my country from http://www.laboratoarelethea.ro/ ? Thanks!
Roxana

24.01.2010

Answer
Dear Roxana, Yes, you can order from your country http://www.laboratoarelethea.ro OR from Israel in ishop - https://www.deadseapremium.com/index.php Thank you for your attention to our products, best regards,
Polina
Question
Hello! I would like to receive a brochure or a price list of your products if possible and how can i order Magiray products?
natalia

03.01.2010

Answer
Dear Natalia! I have sent our Order Form to your e-mail. You need to fill necessary points, to save a file in your computer and after that to send us. If there will be questions please feel free to contact me. Yours faithfully,
Polina
Question
DEAR FRIENDS! OUR BEST WISHES IN 2010!
ADMIN MAGIRAY

30.12.2009


Question
Hello, I have bought Active Alpha Serum at Magiray\\\'s authorized dealer at www.cshop.ru. It is said in the inserted instruction that it contains 10% of AHA. My cosmetoligist shown me thе bottle of Active Alpha Serum that looks the same but contains 12% of AHA. Why is that difference? Is one of these bottles a fake or forgery? Thank you very much in advance for your promt answer.
Uliana

20.12.2009

Answer
Dear Uliana! In fact, the Alpha serum is 10% of the AHA. Maybe this is a misprint on the Russian label. Thank you for your attention. Regards,
Polina
Question
I\\\'m 28 yrs old, i hav been sufferring from pimple from past 2.5 yrs. Due to that there is open pores and black spots. Blemishes. There is no wrinkles. There is more blemish on the forehead and cheeks. Blackhead on the nose and chin. This pimples & spots is more after my delivery....& my skin is oily too. Before delivery only during my mensuration i use to get pimples but now it has spoiled my skin. I hav been using clean n clear from past 3 weeks. But there is no change. Pls give home remedy and any other products to use. I would be very grateful if you solve all my problems.
Ramya

01.12.2009

Answer
Dear Ramya, You need to try to use preparations with р? less than 5. Also it is useful for you to do simple herbs gel masks on time of acceptance of a shower or a bath. Here the recommended scheme of skin care for you: In the morning - Fast Action Gommage + Fast Action Toner + bio-cream Edele In the evening - soft cleansing foam ClarityPlus (2-3 times a week use directly by foam Mag-Sponge on the T-zone 1 min. and wash off and get wet) + Fast Action Toner + cream BalancePlus 1-2 times a week - during a shower or a bath put the Tender Gel Mask for 10 minutes. Directly on a gel mask make the Natural peeling (40-50 sec. only), to wash off and get wet. Then put Active Alpha Serum (AHA-10%). If through a 15-20 min. you will feel necessity for a cream put BalancePlus (but it is not obligatory). Such care will help to restore and improve some weeks your skin, and pimple will appear less often and to pass faster. Kind regards,
Polina
Question
1.I am 16 years old 2. My skin is combination. It is oily on my forehead and nose, but dry around my mouth. 3. I do have pigmental spots and roughness on my cheeks, but i have never been pregnant and it doesn't change due to sunburn. It has been like this since i hit puberty. 4. I do not have visible capillaries on my face. 5. My skin tends to shed near my mouth due to dryness, and also on my shoulders. 6. I have no wrinkles. 7. When the temperature gets really cold or hot, my skin tends to get redder. 8. I don't smoke. 9. My brother has raved about your products but I tend to have difficult problems finding cleansers and moisturizers that are right for me because my face either gets really oily, really dry, or I get an allergic reaction to some products. 10. Products I have used in the past are: Phisoderm, clean and clear, Clinique, St. Ives, and Neutrogena. Thank you!
Mel

29.11.2009

Answer
Dear Mel! First of all you need to be accustomed to use Fast Action Toner after each washing by water or any clearing preparations times a day - in the morning and in the evening). 1-2 times a week, after shower acceptance, make Fast Action Scrub (massage movements of 1 minute and leave drying (5-7 min.), then wash off by flowing water and get wet a napkin) + SeboFin mask. (This procedure also will approach for area of shoulders + after each bathing use Fast Action Toner too) 3) every day in the evening - wash a skin by ClarityPlus + Fast Action Toner + cream BalancePlus (For very sensitive skin set UNISET especially approaches). 4) for local pimple treatment - "Day+Night* kit. If you want to consult by phone please call +972-3-5626612 (Jenny) or send us your phone number. Successes,
Polina
Question
hi, i order online magiray cosmetics from an israel site named www. deadseapremium.com. Can you please tell me if this products are original?
otilia

19.11.2009

Answer
Dear Otilia! Don't worry! They buy directly from our warehouse. Thank you for your attention to our products. Kind regards,
Polina
Question
Hello, where can I find your product prices? Couldn\\\'t find them anywhere on the website, which is not very convenient (( Also, just my personal opinion, the website is not easy to navigate, menus change all the time, as well as design of different pages, which makes it difficult to concentrate Thank you very much
Arina

14.10.2009

Answer
Dear Arina! Sorry for an answer delay. In the relation of our website you are right. It already old (11 years) :-)). In *youth* it was very advanced, but now it needs to be altered completely. About the prices ... for security reasons we have stopped activity of our e- shop, but you can purchase by directly e-mails contact. I will send you (to yours e-mail) our retail Order Form for your filling. Feel free to contact us for any additional information. Kind regards,
Polina
Question
Good evening, 1) I have a very oily and very delicate, couprose skin on T-zone. Most purifying masks burn my skin without cleansing it. What purifying mask can I use of Magiray? How should I treat my skin? I have CalmFin cream , but most of the time in Israel my face is very sweaty :( and I can not apply it... 2) Do the products of Magiray contain Retinol or AHA - something that brings collagen and elastin back to skin? I am 29, but my skin looks older. I have mimics wrinkles under my eyes (dry skin area) and near my nose. Is there any serum for that ? Is it okay to wash my face with one product and not use two different for each area? (if yes - which one?) I have royal Jelly serum but it\\\'s too heavy to put under day cream. Thank you! Thank you!
Ira

13.09.2009

Answer
Ira, it was pleasant to have a talk with you by phone. As I have understood, you have received consultation in a drugstore and have already bought necessary production. I can only advise to mix Tender gel mask with CalmiFin. Such variant of a mask approaches you more. Feel free to contact me for any information. SHANA TOVA!
Polina
Question
Hi. Where can I buy these products in the UK?
Ana

10.09.2009

Answer
Dear Ana! You can contact with Olga Savicka - (44) 781-1328923 and see if she has the products you require OR make the order directly from us. I will send you our Order Form along with all the details. Kind regards,
Ira
Question
Hello, Thank you very much for your wonderful products. I used them with pleasure and after some time I made a pause - I started to use other cosmetic products in order to avoid adaptation. But I want to revert to your products, which I like and have tested. But now I have another problems with my skin. I am 36 years old and two years ago I gave birth to twins. As a result I put on 20kg. At present I grew thin and my skin became worse. The reason may be or growing thin or changes of hormonal state. The skin is not so elastic as it has been before, there appeared thin lines in eye contour area and nasolabial folds became more visible plus couperose (I am a natural blonde with light and delicate skin). My complexion looks worse. Will you be so kind as to give your recommendations on the subject Ц what of your products can help me?
Jenny

10.06.2009

Answer
Dear Jenny, I tried to get in touch with you but answer only your voice mail... First of all, my congratulations with the twins. Let them bring you happiness and joy. I shall try to make a scheme of skin care without seeing you. In case of any questions we are always at your disposal. Please, get in touch with us. So, Morning: Water + Toner for Dry and Normal Skin + Bio-Serum Edele + CLC Skin Renovation Moisturizer (including eye contour area). Evening: Any kind of cleansing + Toner + Active Alpha Cream + Active Eye Contour Gel. Once a week Ц Scrub Papaya + Active Alpha Serum + LiftoFin Mask (no need to rinse only take away excess in 15-20min.) Do not forget about your neck and decollete. It will be wonderful to apply Tender Gel Mask while taking shower or bath to prevent couperose and after that to massage lightly using Argalane mask for skin elasticity (once in 5 Ц 7 days). I think that in two weeks you will see a difference in the state of your skin and with such an assortment the problem of adaptation will not be relevant. For your babies I would strongly recommend to use a very gentle foam HygienePlus and I am sure all of you will be pleased. Good luck,
Polina
Question
I am 57 and my skin was normal with T zone oily most of my life but seems to be normal now with very little wrinkling. My son will be in Jerusalem on Sunday, would like to use your products. Please reccommend daily care and also scrub and mask.
Lillian

01.05.2009

Answer
Dear Lilian! First of all, I'm very glad that you at you age, still look young :-)) and hopefully you will look the same at your other half of your life. Here is a complete daily care plan for you: Morning: Cleansing Gel + Toner for normal skin + bio-serum EDELE + CLC Skin renovation Moisturizer (including the eye contour area). Evening: Foam ClarityPlus + Toner for normal skin + Active Alpha cream (tone-up + renewing) + CLC eye contour serum. Twice a week: after shower or bath Scrub Papaya + Active Alpha Serum + LiftoFin cream-mask (suitable for eye contour area, no need to wash off, only to wipe off excess). If you have this treatment in the evening there is no need to use additional cosmetics. I think that this plan will cover all the need of your skin. Regarding ourchasing our products that your asked by e-mail - the Order Form I sent you to your direct e-mail. I can give you the price for the shipping after receiving your order. Delivery time - is approx.7 work days. Thank you for your attention to our products. Feel free to contact us for any additional information. Kind regards,
Polina
Question
Shalom, Where can I buy magiray products in Israel : Rehovot, Rishon le Zion, Ness Ziona, Eilat?
lena

20.04.2009

Answer
Dear Lena! Please find the purchase spots here http://www.magiray.info/id5.html Thanks for your attention to our products. Kind regards,
Polina
Question
הי, אני בת 28, עם עור מעורב עם נטייה לפצעונים, ורגיש מאוד (מפתח אדמומית וגירודים). השתמשתי בקרם הלחות אדל במשך שנים, ולאחרונה התחלתי להשתמש ב-replenishing cream השאלה שלי היא האם יש לכם מוצר שיכול לטשטש או להעלים צלקות וכתמים (קלים) של אקנה, אבל כזה שלא מכיל חומצות מקלפות שיגרמו לי לגירוד או פצעים. תודה, קרן
קרן

12.04.2009

Answer
Dear Keren! Please find our answer in Hebrew here http://www.magiray.info/id26.html Kind regards,
Ira
Question
שלום לכם, אני בחורה ירושלמית גרתי כמה שנים באירופה אני צורכת די הרבה קוסמטיקה והייתי רוצה לקנות את המוצרים שלכם מהליין של HIS HERBS אך אני נתקלת במעצור מסוים. דברי הבאים הם לא ביקורת ממקור של שטחיות חלילה ואני בטוחה שכל מטרתכם בבחירת שם וצורת המוצר כמו כן תוכנו בראש מעיינכם כדי להנעים את השימוש בו ללקוחותיכם. מה שעוצר אותי מלהשקיע את מיטב כספי במוצרים זה שברגע שהם יגיעו אלי למדף בבית אני אצטרך לחבל או לקשקש על הצלב האדום שמתנוסס על כל ליין המוצרים. יכול להיות שהצורה הצלבית הזו באה לכם בתמימות ויכול להיות שחשבתם שכך תזכירו לגויים באורקיאינה ובכל אירופה שכדאי להם לקנות את המוצרים כי הנה הסמל הנוצרי המוכר הזה. אך הייתי מעדיפה לראות אצלינו בישראל מוצרים עם פחות אלמנטים של דת זרה שסימלה הפך לסמל . אני חושבת שלא היה נגרע ממכם לקוח אחד בעולם אילו היו רואים על האריזות תמונה של צמח יפה או נוף כל שהוא ולא הרעיונות חסרים .... בכל מקרה בתור מי שגרה ב
sarah

10.02.2009

Answer
Dear Sarah! Please find the answer here: http://www.magiray.info/id26.html Best regards,
VICTORIA ELI-EZRA
Question
הייתי רוצה לדעת האם המוצרים שלכם מכילים נפט ומוצרים כימיים אחרים כמו פארבן ? האם יש אפשרות לקבל את המרכיבים של מוצרים במייל?
Marina

19.12.2008

Answer
רבים מתכשיריי מאגיריי מבוססים על רכיבים טבעיים לחלוטין, המאושרים על ידי ארגון אירופאי אקוסרט ואחרים מכילים כמות מזערית של חומרים משמרים הנדרשת לשמירת טריות התכשירים ומניעת תהליך החמצון בהם. חשוב להדגיש כי תכשיריי מאגיריי אינם מכילים מרכיבים מן החי ו/או נפט ונגזרותיה. בעניין החשיפה למסרים פרסומיים חיוביים ושליליים כאחת Ц מומלץ לא לייחס להם חשיבות יתרה מאחר המפרסמים אינם חושפים את כל האמת כולה, אלא רק את זו ש*נוח* להם לחשוף. בעניין התוויות על גבי אריזות המוצרים Ц ככלל, מומלץ למנות תחילה רכיבים טבעיים ולאחריהם Ц רכיבים כימיים. ראי הסבר והרחבה בנושא בדואייל ששלחתי אליך. אשמח לעמוד לרשותך בכל שאלה. בברכה,
Yulia
Question
Hello. Please, give me advice for face care for my daughter-teenager (14 years old). Now she uses only wash foam Clarity-plus and at times uses mask Purifin. All right and, when acnes appear, dries them with Solution in the evening. I have not been on your site long ago and was happy to discover new series for adolescents. I would like that this care for her consist of minimum steps, because the girl has not any experience yet for permanent and regular face care. And of course, with maximal effect. The girlТs skin is not oily, pimples appear in t-zone and at times on cheeks. But the cheeks pimples are deeper. Thank you in advance.
Mila

17.12.2008

Answer
Dear Mila! Add FA Toner for each day application and especially after cleansing. 2 times a week you need FA Clay mask and BalanceLight or BalancePlus cream for everyday use. Feel free to contact us for any additional information.:-)) Kind regards,
Yulia
Question
My name is Cristina and I'm 32 years old.I have an acneic,oily face with accented mimic wrinkles around the eyes and the mouth.O f course,I have also dark circus under my eyes.I started to use your HisHers products (Clarity Plus,Magiray Fast Action Toner,Fast Action Clean Gommage,Balance Plus,Magiray SPF - 30) and I'm very happy,but I believe that those products do not solve my aging problems.Can you recommend me something?How can I buy your products in Romania .Thanks
CRISTINA IONITA

25.11.2008

Answer
Dear Cristina! Sorry for delay. First of all, you have to lead skin into stable condition, therefore I suggest you also to use Fast Action Clay mask 2-3 times a week. To prevent and reduce wrinkles visibility you can use Edele eye contour bio-cream every day and CLC Eye contour mask 2-3 times a week, which also can be helpful in the area around mouth. All those products you can purchase In Romania and to get professional advice: BUCHAREST SALES REPRESENTATIVE: Mrs. Thea Khaimovich; phone number: +(4-074)-8039773. I-shop: http://www.laboratoarelethea.ro ... Feel free to contact me for any additional questions. Kind regards,
Yulia
Question
Hi, I would like to buy your product.I will appreciate if you will send me an order form.Regards,Georgiana
Georgiana Radu

18.11.2008

Answer
Buna ziua , v-am sunat la telefon si n-ati raspuns , va rugam sa ne contactati prin aceasta adresa de mail sau la numarul de telefon 0748039773, O zi frumoasa, Magiray si Laboratoarele Thea
Polina Shteiman
Question
Again, the question about shaving. I have ClarityPlus and Tender gel. Tell me, as it is correct use? In what order? I prefer to shave by electric razor, but wet way (with УNiveaФ foam). Thanks, David.
David

04.11.2008

Answer
Dear David! For wet shaving (in terms of that your electric-razor this envisages by the technical characteristic) better to use preparation on the gel-base. It is that is why, in the first instance wash your face with Clarity Plus, then apply the Tender Gel and and shave on it. For completing of process, remove residues and apply pertinent preperation: PlantoPlus (in case of acne)/ Phyto-Essence (for oily skin)/ BalancePlus (for normal or combination skin). Kind regards,
Yulia
Question
I am Chinese
wangjiahua

28.10.2008


Question
I just want to know whats some of your at home tips that you use to keep your skin tight and elastic?
Kelly

26.10.2008

Answer
Dear Kelly! Here are a few general advices for your selection skin care, which promotes strengthen elasticity and tightness of the skin. 1) 1-2 times a week use means, containing alpha-hydroxy acids, which have anti-inflammatory and exfoliating effects. 2) In daily care avoid of dehydration of the skin. Use soft cleansers and non-oily moisturizing creams, which at the same time provide moisture and slow speed of evaporation from the skin surface. 3) 1-2 times a week use nourishing masks.. 4) in the summer use sun protective creams with minimum SPF 15-30, and in the winter-SPF 6-8. Good luck,
Yulia
Question
Hi, A friend of mine recommended using Dead sea products with Dead sea minerals for problem skin (acne, dry face, oily face etc)? Can anyone back this up?
Jennifer

19.10.2008

Answer
Hello, Jennifer! Sea minerals can offer good benefits for all skin types. Minerals properties that are present in the water or mud of Dead Sea, are effective for detoxication and to return life force to inflamated damadge skin, as in case of oily, acne prone skin. Dead Sea minerals moisten skin for a period more long-term, than traditional moisturizing components. I recommend you the spesial care for problem and delicate skin: FAST ACTION LINE products, UNISET and AstriFin mask. Feel free to contact us for any additional information. Kind regards,
Yulia
Question
I was searching from google and my search brought up a quote of: УThe solution is an electrolyte and this allows using it for galvanic procedures. ...Ф Once on the site, I could not determine which product it was referring to. Could you tell me and then do you have a price including shipping to Denver Colorado (USA)?
Shelly Remm

06.10.2008

Answer
Dear Shelly! This product is Malvani Gel: An active anionic gel free of fats and oils. Contains a lot of herbs extracts, stimulating the process of damaged skin cells renewal and regeneration. Contains hydrophilic elements that bind and retain moisture in epidermis. Ideal for instrumental methods of cosmetic care. (Active ingredients: aloe leaf juice, mallow extract, wheat germ extract). We have more products in our professional line that are suitable for galvanic procedures. The products are intended only for professional use in a beauty salon by cosmetologist and If you are the one, then, please, send me copy of your license (fax:+972-3-5626615). After that we can give you our quotation and necessary usage instructions for professional products. Kind regards,
Yulia
Question
Dear Yuliya, thank you for your answer. I have yet another question: could I use your CLC products for areas other than eyes (chin, in particular) - will it give the same botox effect? Thanks!
Ann

14.07.2008

Answer
Dear Ann! The products of CLC Line are intended to reduce the depth of wrinkles, thereforeyou can use them on all the face areas. For enhancing the effect it will be better to use also Active Alpha Serum (1-2 times per week, in evening, before the CLC preparations). Kind regards,
Yulia
Question
Where I can find your products in Hertzliya?
Ann

12.07.2008

Answer
Dear Ann! The pharmacies nearest to you are in Tel Aviv and in Nataniya. For example, in Tel-Aviv: *Mugraby* - 14, Ben Yehuda Str., tel: 03-5259666, *Shlain* - 138, Allenby Str., tel: 03-5661148, 5605371; in Nataniya: *Geva* - 14, Shaar Agiya Str., tel.09-8822695; *Teva Market Eden* - 4, Yad Haruzim Str., tel.09-8931504. Feel free to contuct us for any additional information. Best regards,
Yulia
Question
I'd like to know, is this product help me with mimik wrinnkles?
Annatte

05.07.2008

Answer
Dear Annatte! To prevent mimic lines I reccomend applying EDELE Eye countour Bio-cream at morning. Regular use at evening of CLC Eye countour serum and 1-2 times per week - CLC Eye countour mask (after cleansing and toning) makes mimic wrinkles less visible. Feel free to contact us for any question. You have Forum in Russian too :-)) - www.magiray.ru/forum.phtml Kind regards,
Yulia
Question
אני בת 29 עם עור מעורב נוטה יובש עם סימני קמטים ראשונים- על מה תמליצו ?
sophia

25.06.2008

Answer
סופיה, שלום! כדי לתת לך יעוץ פרטי אני חייבת לדבר איתך, אחרת זה לא יהיה יעיל כל כך. כשיהיה לך נוח תתקשרי אלינו בטל. 03-5626612
Yulia
Question
hi there one thing am interested now is ЂPROTECTIONplusї SPF-30. can i use it in the city in the summer or this product is just for seaside? can i apply it to my face?isn't it too
gaya

20.06.2008

Answer
Dear Gaya! You can use PROTECTIONplus SPF-30 on your face freely, but... For my opinion for everyday life you dont need such a high UV- factor, unless you work outside for most of the day. You can use our ALOEplus-SPF-19, its a hypoallergenic gentle product that has enough protection for you. Feel free to contact us for any questions, regards
Ira
Question
Polina thank you for your response. Would you tell me how much do you charge per kg or per pound. Thank you very much.
Mila

27.05.2008

Answer
Dear Mila! The cost of delivery depends on the weight of the parcel and I can give it to you after placing the order. I send you by e-mail our Order form for your filling and after that I will give you the cost of the delivery. Regards,
Polina
Question
Shalom! What are the shipping rates to USA and how safe is the purchase with the credit card?
Mila

24.05.2008

Answer
Dear Mila! We take the number of your credit card or by direct closed e-mail (it can be opened only by a person who has free access to the our comp) or by phone. The cost of delivery depends on the weight of the parcel and I can give it to you after placing the order. Kind regards,
Polina
Question
Hello! I saw your site and products and I am very interested to buy your profesional products. I intented to call and write to the contact person but the number is wrong and the e-mail is recognize like a spam. How can I put in contact with the representant from Moldova? Thank you.
Amadeea

15.05.2008

Answer
Dear Ms. Amadeeva! We are sorry to inform you that infact the number was incorrect, you can contact the Moldovian representative through the following mobile number - 3737-9400797. Thank you for attention to our products, feel free to contact us for any questions. Kind regards,
Irina
Question
Hi, can you please send me catalogue with price list with products in Israel. And where can I buy products in Beer-Sheva and Ashdod. Thank you very much!!!
Lyuba

25.04.2008

Answer
Dear Lyuba! In Beer Sheva you can buy our products at next pharmacies: Medik Pharm - 4/ 9, Zhabotinsky str., tel: 08-6101115 or Negev - 94, Kakal Str., tel: 08-6277016. In Ashdod: Maayan Haim City - 87, A-Atsmaut Str., tel: 08-8665262; Vita Pharm - 23, Even Ezra Str., tel: 08-8676791; Mifrasey Argaman -18, Melech David, yud gimel, tel: 08-8670632. Also you can get the professional advice and if you are interesting to see cosmetologist please let us know, so we will contact you with her. Best regards,
Yulia
Question
Were can I find your products near Ramatgan?
Nataly

16.04.2008

Answer
Dear Natali! In Ramat Gan you can buy our products and get Magiray treatments at cosmetologic salon: Tania Prinzev - 054-4585324, Eugenia Serebryakov - 052-3266311. For additional information you can call us: 03-5626612. Kind regards,
Yulia
Question
Hello? What make-up cream releases your company,,,,,, and on coca to Price?
mastura

28.03.2008

Answer
Hello Mastura! You can find in Special Care CatalogueТ Section (S.O.S) the description of two preparations with masking effect for dry, normal or oily skin. Sorry, I had not absolutely understood what you meant in second part of question. Feel free to contact us any time.
Yulia
Question
Hello! I`m beautician over 15 years here in Romania,I have my own cabinet of beauty,and I ask you to send me a catalogue and a price list with your products(for profesional use and for my customers also).My question is,if can I by directly for you?My regards,Tenzi
Tenzi Turian

21.03.2008

Answer
Dear Tenzi! Thank you for your attention to our products. In Romania you can contact to Mrs.Thea Haimovich Ц phone: + + (4-074)-8039773. Also feel free to contact us for ANY professinal information and questions. Kind regards,
Yulia
Question
we need products information becouse we are marketer so how can sale it please give us replay. thanks
yamishdave

14.03.2008

Answer
Dear Yamishdave! Sorry. but what do you mean under *product information*? Regards,
Polina
Question
where can I buy your products in Petah-Tiqwa and Hadera in Israel (not online)
Olga

01.03.2008

Answer
Dear Olga! Sales places of Magiray products the closest to Petah-Tiqwa and Hadera : Kfar Saba - pharmacy *Silvia* (169, Veitsman Str. - 09-7659642); Nataniya - Teva Market *Eden* (4, Yad Haruzim Str. - 09-8931504); pharmacy*Geva* (14, Shaar Agiya Str. 09-8822695). Also, you have option for direct order from us (Order Form I send you by e-mail). Feel free to contuct us for any additional information, regards,
Yulia
Question
How can I buy your products in Germany? Danke.
Julia

19.02.2008

Answer
Dear Julia! I will send you the Order Form by your e-mail. Feel free to contact me for any additional information. Kind regards,
Polina
Question
Shalom, I am an esthetician with 15 years experience in Canada. Could you please send me a catalogue and price list. Thank you!Shirli
shirli

23.01.2008

Answer
Dear Shirli! Sorry for delay. I sent you our price list by your e-mail. Feel free to contact me for any questions. Best regards,
Polina
Question
DEAR YULIA, thanks a lot, i got it!!! I send my order back to you, i hope i done it all right! Kind Regards BANJO
BANJO

07.11.2007


Question
Dear YULIA! The Email did\'t arrived me! Try this Adress: Banjo.Boskovic@alice-dsl.net THANK YOU A LOT - SHALOM!!! It was a pleasure to me to visit you country...it was very nice and interesting! I will come again, of course!!! ;-)
BANJO

02.11.2007

Answer
Dear Banjo! Thank you for good words about our country. I sent you the e-mail with the order-form once more. Hope, you will receive it this time. Kind regards,
Yulia
Question
SHALOM! Where can i buy your products in GERMANY? I was one week ago in Israel and bought this products! It\'s amazing! So i want more!!! ;-) Thank you!
BANJO

29.10.2007

Answer
Dear Banjo! I have already sent on your direct e-mail the detailed Order Form. Feel free to contact me for any additional information. Thank you for your attention to our products. Kind regards,
Yulia
Question
Shalom! Where can I buy your products in Ramat Gan?
Julia

24.10.2007

Answer
Dear Julia! In Ramat Gan you can buy our products and get Magiray' treatments at cosmetologic salon: Tania Prinzev - 054-4585324, Eugenia Serebryakov - 052-3266311. For additional information you can call us: 03-5626612. Kind regards,
Yulia
Question
Please call me! Thanks,
alisa

21.10.2007

Answer
Hi, Alisa! According to your request, you are in the client's list of Magiray Club. Now you will receive our letters with all our offers and propositions. Feel free to contuct us for any additional information, kind regards
Yulia
Question
Can you please confirm whether your products contain parabens. I am looking for a quality product range without chemical additives. My beautician tells me these products are without chemicals but I want to be sure
Susan

07.10.2007

Answer
Dear Susan! The general policy of firm - use of a minimum quantity of preservatives and chemical compounds. Even if they are present at the formula of a preparation, in the least quantites. Write us the list of products which you wish to buy and we shall send on your e-mail the list of components. Kind regards,
Yulia
Question
how can I buy your products living in Kiev? thank you.
irina

03.10.2007

Answer
Dear Irina! To buy our products in Kiev you can in Net-shop: www.deadseashop.biz ֲױl: +38-067-409-08-98, e-mail: deadsea@deadseashop.biz. ... Our representation in Kiev: Mrs. Svetlana Gladkih: tel.+380-44 360-67-97, e-mail: Magiray-UA@yandex.ru. Thank you for your attention to our products,
Yulia
Question
HI, I am in New Zealand and wondered if you have a supplier / outlet in Auckland. Also, what are the prices NZ$ and could I have a pricelist? I am a beauty therapist and own a salon in Papakura. I am looking for a natural but quality product to use on my clietns for facials with the possibility of retail in the future. Any info regarding pricing would be great. Thanks, Jessica
Jessica Musson

01.10.2007

Answer
Dear Jessica! For all information about wholesale prices you can communicate with Mrs.Olga Mikhailova, phone: + (649)-479-7084 http://www.magicare.co.nz. Feel free to contact us for any additional information. Kind regards,
Yulia
Question
Can you tell me if is possible to find your products in store here in canada or if I can buy them from an agent?
camelia

17.09.2007

Answer
Dear Camellia! I send you by your e-mail our Order Form. Order delivery - within 7 work-days after payment. In case you have any questions please contact us. Thank you for your attention to our products,
Polina
Question
שלום! היתי רוצה לדעת אם ניתן לרכוש את המוצרים שלכם בבאר שבע. תודה רבה מאשה
Masha

14.09.2007

Answer
Dear Masha! You can find our products in Beer Sheva pharmacies: "Medic- Pharm" - Yohana Jabotinsky Str. 9, tel: 08-6101115; "Ha-Negev" - Kakal Str. 94, tel: 08-6277016; Cosmetic centre - "CENTRE-RAY" - Rambam Str. 2, tel: 052-2711794. Thank you for your attention to our products. Hatima Tova,
Yulia
Question
Hello, I am Norine .. I own Therapeutic Massage and Spa Center in Caribou, Maine, USA. I am currently visiting here in Israel. I saw your products at Teva (nature)store and purchased some to use and I enjoyed them very much. I would be pleased to use them in my spa in the U.S.A...I currently purchase Ahava products from a web site.. I would love to introduce your product line to my clients as well.. If you could send to me the information I need to order I would be pleased.. THANK YOU. Sincerely,
Norine

14.09.2007

Answer
Dear Norine! I was very glad to hear that you liked our production. We have a professional series of production for SPA salons too. I send you the Order Form by your e-mail. We shall be very glad to our cooperation. Feel free to contact me for any additional information and SPA-programs. Best regards,
Polina
Question
how come i am unable to purchase the hishers line, online
rebecca

29.08.2007

Answer
Dear Rebecca! I has sent you our Order Form. In case you have any questions please feel free to conct us. Regards,
Polina
Question
Hi, could you please tell me where i can buy your product in Toronto , Canada ? and could you send me the price list of all of your product? Thanks!
christy

25.08.2007

Answer
Dear Christy! You can call to Regina Kalatcheva Phone: (647) 202-7707 OR to order directly from us. Order Form I will send you by your e-mail. Feel free to contact us for any additional information. Regards,
Yulia
Question
אני מבקשת לדעת או ניתן להזמין מוצרים מהאתר בישראל
בולוטינסקי ויקטוריה

15.08.2007

Answer
ויקטוריה, היה ניים לשוחח איתך בטלפון...:-)) אם יהיו שעלות אנחנו תמיד לשירותך. שבוע טוב, פולינה

Question
I am cosmetician from Sydney. Heard from my Israeli girlfriend about your acid peelings - Glycocare and Herba-wine. Please send me more detailed information (description) by my direct e-mail (in Hebrew is possible too). Thankful in advance.
Ronit

03.08.2007

Answer
Dear Ronit! I have already sent on your mail the detailed description of these peelings and examples of procedures with them. If there will be questions necessarily write to us and we always with pleasure shall answer. Thank you for your attention to our products. Kind regards,
Polina
Question
Hi, Where can I find and buy your products in Carmiel o Haifa? Thank you. Susy
susy

17.07.2007

Answer
Dear Susy! You can find our products in central pharmacy "Mirony" - 29, Herzel Str., Haifa Ц phone: 04-8663596. Thank you for your attention, kind regards,
Veronika
Question

ritamendez

14.07.2007

Answer
Dear Rita, if you want that we should get in touch with you then please give us the phone-code of your country and aria. Best regards,
Polina
Question
Can you please tell me the differences between your anti-age Cream and the Aslaskin product, because I\'ve tried the one from Aslaskin and it worked wonders for me. I would really appreciate hearing opinions and complete comparison between them
Jordan

13.07.2007

Answer
Dear Jordan, We prefer not to compare different trademarks of cosmetics with our products. Besides, the concept of anti-age is very relative. For your age (31) it is usually enough a harmless cleansing and good moisturizing. But it is necessary to know your skin type in more details in order we could choose for you the most effective preparation from our series of products. Thank you for your kind attention,
Polina
Question
Hi, Where can I find and buy your products in Akko or Netanya? Thank you.
Val

30.06.2007

Answer
Dear Val! There is the list of farmacies, that sale Magiray products in your area: Natanya - "Geva" farmacy Shaar HaGay 14, tel: 09-8822695; "Green Pharm" farmacy Amnon veTamar St. 6 - kanyon Ramat Poleg, tel: 09-8853404; "Ha-Magen" farmacy Vaitzman St 13; "Natanya" farmacy Hertzel St. 11, tel: 09-8822842; "Carniel" farmacy - trade centre Kiryat Nordau, tel: 09-8656670. For advice, please leave your cellphone number and I'll call you. If you are interesting to see cosmetologist and get the professional advice and treatment please let us know, so we will contact you with her. Best regards,
Yulia
Question
Hi! Do you have sun protection cream for baby (8 month)? Thanks
Sally

24.06.2007

Answer
Dear Sally! We have 2 creams thatsuit for your baby - ProtectionPlus SPF 30 & Day Time Protection SPF 19. They are hypoallergenic and suitable for the most sensitive skin. Besides, They contain moisturizing and calming components. Kind regards,
Yulia
Question
Could a diabetic person use your products, too? Thank you for your answer. Best regards
volkhard engelstaedter

05.06.2007

Answer
Dear Volkhard! Certainly, our preparations are intended for external application, therefore for the diabetic there is no risk in use. It is not recommended to put on the damaged sites of a skin. Feel free to contact us for the additional information. Kind regards,
Yulia
Question
HOW to place an order,if your page is always not avalebale?
Gala

02.06.2007

Answer
Gala, good morning! I send you by your e-mail our Order Form. Feel free to contact me for any additional information. Kid regards,
Yulia
Question
I have suffered from facial and body acne for several years. Recently, I started taking accutane and my acne is almost gone. Still,I am very concerned with the acne spots on my back, chest and shoulders. Could you please advise my on a product that could visibly reduce these spots?
Enas Abu Hammad

17.05.2007

Answer
Dear Enas! As soon as you are taking accutane, you can use only moisturizing preparations, such as Toner for dry and normal skin, BancePlus, Tender gel mask and PlantoPlus elixir-gel. These products are not able to take away the spots completely, but they will take away irritation and help to prevent the formation of new acne. When your course of accutane will be over, then you may use the products, containing AHA - Active Alpha serum. If you have any questions feel free to contact us referring to this date. Kind regards,
Yulia
Question
Hi! Is FACIAL DAYTIME PROTECTION SPF 19 can be used alone or it has to be applied over other day moisturizer? Can you recommend me which cream with spf can be used alone ?
Katy

28.04.2007

Answer
Dear Katy! Thank you for your attention to our products. Facial Daytime Protection SPF 19, first of all, is moisturizing and calming cream and its additional function is sun protection, so you can use it alone. Just if you feel, that you need more moisture, use under its Phyto-Essence or any other cream or serum. I can also propose you Lifting Tone Base SPF 30 with light toning effect for day care. Kind regards,
Yulia
Question
Hello! I just came around your website, and found your product line intersting. I was using Anna Lotan products and loved them, but I cannot buy them in US. So maybe your products will be able to help my skin. I always had dry skin (I am from Lithuania), but when I moved to Miami, it became oily/combination. My forehead is full of very small pimples and I get bigger ones once in a while on my T-zone, chin, or cheeks. What products should I try to keep my skin under control? Maybe I could get some samples? Thank you.
Justina

22.04.2007

Answer
Dear Justina! Thank you for your interest to our products. My recommendation for you: In the evening - ClarityPlus foam + Toner for oily skin + Tender Gel mask applied for 15-20 min. Locally you can use Herbal drying lotion to calm the pimples and leave it for the whole night. In the morning : Water + Toner + Phyto Essence + ProtectionPlus SPF-30. 1-2 times a week : - apply to wet skin 1g of Natural Peeling (scrub it gently adding some drops of water during 30-40 seconds, wash off with water) + apply to the skin by massage movements until opening the capsules PuriFin Mask, leave it for 10 min. and then rinse with water. Justina, I send you our Order Form by your mail. Please, pay attention, that min.order - 100$. As to samples. We have samples of few our products only, but, unfortunately, there are no samples that I have recommended you at this stage of treatment. If you have any questions feel free to contact us referring to this date. Kind regards,
Yulia
Question
where can i buy your products in my area, hod hascaron , kfar saba, raanana and get advice what to buy
Mira Gal

19.04.2007

Answer
Dear Mira! There is the list of farmacies, that sale Magiray products in your area: Od Ha-Sharon - "Ha-Sharon" farmacy Derech Ramataim 55, tel: 09-7450495; Kfar Saba - "Silvia" farmacy Veitzman St. 169, tel: 09-7659642. For advice, please leave your cellphone number and I'll call you. If you are interesting to see cosmetologist and get the professional advice and treatment please let us know, so we will contact you with her.
Yulia
Question
Hi! I would like to purchase Edele bio-serum and bio-cream/ How can I do that? Thanks,
Julia (Hungary)

18.04.2007

Answer
Hello, Julia! Thanks for your attention to our products. I send you an order form (you can find it in attachment), please, pay attention, that minimal order amounts to 100$. I recommend you to add to your order ClarityPlus wash foam, Facial Toner, LiftoFin cream mask and ProtectionPlus SPF-30, it will be useful for the skin care. Feel free to contact us for any additional information,
Yulia
Question
Hi! Where can I get Magiray in Israel?(Ashdod)
Katy

31.03.2007

Answer
Dear Katy! In Ashdod you can find our products in following pharmacies: Dan *tet* - Kenion *Timol* - 08-8554289; Dan *vav* - Merkas Mischary Vav - 08-8555646; Maayan Haim Hen Ruti - 20, Palmachim,eizor gimel - 08-8569871; Maayan Haim City - 87, A-Atsmaut Str. - 08-8665262; Mifrasey Argaman - 18, Melech David, yud gimel - 08-8670632. Thanks for your attention to our products, Feel free to contact us for any additional information,
Polina
Question
I am 28 old and i started to use Dior first wrinkle cream.I am wondering or it\'s not early for my age to use it?Could please explain me when I should start to use it?
jurate

22.03.2007

Answer
Dear Jurate! In 18 - 28 - 38, etc. years - the first and correct anti-age cream will be a good moisturizing cream with a cocktail of antioxidants. For example, bio-serum & cream EDELE. The Most important at purchase of a cream is to look its list of ingredients! Best regards,
Polina
Question
could you please give me the apportunity to represent your products in tunisia.My company name is UNIVERSE TRADE
Asma

07.03.2007

Answer
Dear Asma! We have no representation in Tunisia. For finding-out of details about an opportunity of cooperation please write directly to e-mail: magiray@netvision.net.il. Present your firm, a kind of activity and the full post address. To you will necessarily answer. Thanks for interest to our products. Best regards,
Ida
Question
Hi! I live in the USA , and I would like to buy your products. I will appreciate if you will send me an order form. Natalia
Natalia

09.02.2007

Answer
Dear Natalia! I will send you Order Form by your e-mail. Feel free to contact me for any additional information by e-mail: magiray@netvision.net.il . Thank you,
Polina
Question
Once exposed to the sun I start to get get dark pigmentation marks on my face. For years I have avoided going in sun but my partner has booked us a holiday and I am really worried about this happening again. could you pleasem tell me if you have any sun block that will stop this happening ? Thanks
Debbie

07.02.2007

Answer
Dear Debbie! Take a sun block cream Protection Plus with the SPF-30. You should put it every time after bathing. For pigmentation lightening you can try our Swiss Lightening System. Happy Holiday!
Yulia
Question
HAPPY NEW 2007 YEARS!!! :-))))))))

01.01.2007


Question
I have Liftofin and Argalan masks and not clear for me - rinse or not after use, Please expalain... Thanks
Sali

27.12.2006

Answer
Dear Sali! For rich nourishing and moisturizing treatment apply over clean skin for 15-20 min and rinse with water, but if you feel, that your skin needs some kind of anti-age therapy, keep using every day as a cream and don't remove. Happy New Year!
Yulia
Question
I am 34 years old. My skin is usually normal but recently I cought site of eye-around wrinkles. I wonder, can I already use CLC products? Thank you.
Lilia

24.10.2006

Answer
Dear Lilia! Care of eye contour area depends on your skin type. But, knowing your age, I would recommend you to use Facial Toner for dry & normal skin after make-up removing, it will moisture and prepare your skin Use Active Contour Gel moisturizing and lifting care every morning and CLC serum 3 times a week in the evening as nourishing treatment. As to CLC mask you can use it 1-2 times a week (prevents wrinkles formation and appearance of early aging signs). I think, it will suit you fine. Thank you for your interest in Magiray products
Yulia
Question
i r want to buy yor prodocts magiray.i want telephone namber any stor in canada or us.
regena

10.10.2006

Answer
Dear Regena! At ocurrence in our Internet-shop you can see explanations about a way of purchase of our production. In Canada and in America there are only private buyers (not official distributors) which coordinate we do not give. Please contact us for any additional information by Phone: +(972)-3-5626612; by Fax: +(972)-3-5626615; by e-mail: magiray@netvision.net.il; by post: 6,ha-Sollelim St.,Tel-Aviv 67897 Israel. Kind regards,
Jenny
Question
Where can I buy your products in Gush Dan?
Veniamin

09.10.2006

Answer
Dear Veniamin! The list of drugstores in this area enough big, not for this forum :-)). We can recommend only drugstores of which we are assured. For professional consultation - you can address in drugstores: Tel-Aviv - *Shlain* pharmacy; 138, Allenby St., phone: 03-5605371; Rishon-le-Zion - *Dror* pharmacy; 4, Rotshild Str., phone: 03-9641025; Bat-Yam - *Anet* pharmacy, 3,Anilevich St., phone: 03-5077864. Feel free to contact us for consultation too. Shabat shalom,
Jenny
Question
Hello! I live in the USA and was wondering if it is at all possible to work as a distributor of Magiray products? Thank you.
Yana

25.09.2006

Answer
Dear Yana! Write me directly please mailto:magiray@netvision.net.il. Please Introduce yourself in more details, describe your sort of activity today and I necessarily will answer you. Thanks and kind regards,
Polina
Question
OU NPEUT ON TROUVER LES PRODUITS MAGIRAY EN FRANCE MERCI
simy

04.09.2006

Answer
Chère Simy! À la France nous pouvons envoyer la commande par livraison-exprès. Vous recevez l'envoi au cours de 7 journées de travail après le paiement de la commande. On peut payer par la carte de crédit ou la traduction bancaire pour notre compte bancaire. La somme de la commande - le minimum de 100 dollars. Merci pour l'attention vers nos produits de beauté. Nous souhaitons tout bon,
Veronika
Question
As to me in Russia to buy products from a professional series.
Natasha

24.08.2006

Answer
Dear Natasha! Thank you for your attention to our products. Answer for your questine you can find here http://www.magiray.ru/shop.phtml Kind regards, Polina
Jenny
Question
Hi Jenny, I\'m located in Canada and wondering if any posibility to buy your products at wholesale price for using in my business. Hi Jenny, I spoke wit Israel today about wholesale prices of Magiray.I\'ll wait for the prices via email . Thanks. All the bet, Alexandra.
Alexandra

29.06.2006

Answer
Dear Alexandra! We will send you the answer by e-mail Thank you for cooperation
Admin
Question
Dear Jenny, in May I wrote to you and you wrote back explaning to me that you had sent me some samples of Pearl mask and information about LSS products however I have not recieved anything. The reason for this may be that you did not have my correct address because the address space provided is not long enough. At the end of the address I have provided you this time, you have to write AUSTRALIA. I have also sent you an email asking you about the ways of payment, but I have not recieved an answer. Could you please send me an answer as soon as you can please (It\'s urgent)! Thank you , Silvia
Silvia Zecena

17.06.2006

Answer
Dear silvia, I checked and resend the samples again. Sorry for delay,
Jenny
Question
Dear Jenny, Total weight of the products i choose is 1054 grms. How much exactly do i have to pay for postage to Malta EU? I\'m paying by VISA
Olga

25.05.2006

Answer
Dear Olga! The postage will cost you 20$. It takes 7-14 days for the delivery. Thank you,
Jenny
Question
please can i receved prospects in hebrew? do you have in hebrew tank you silvia
silvia bloom

19.05.2006

Answer
Silvia, shalom! I sent to your e-mail address all the explanations in hebrew. If you would like getting a prospect by regular mail please provite a mail address. thank you
Jenny
Question
Dear Magiray Staff! I would like to purchase some Magiray products trough the internet. I live in Malta EU. Please let me know if delivery to Malta is available and what would be the cost of transportation. Thanks Olga
olga

17.05.2006

Answer
Dear Olga, we will gladly send the order of our product to you. To do so please fill the order form you got by e-mail and reply it to us. Thank you for your interest in Magiray products.
Jenny
Question
Where can I buy your product in Haifa or Qerayot. Are here any cosmetologists that work with your products? Thanks.
Lyudmila

14.05.2006

Answer
Lyudmila, shalom! In Haifa you can find our products in pharma store Mironi on 25 Herzel street. Also you can order directly from us, if this store is not comfortable for you. To do so call to 035626612 or reply to e-mail that you got from me. Thank you
Jenny
Question
I am looking for some products for my face skin looks young, smooth, delicate , tender and reduce wrinkles.
jenne

13.05.2006

Answer
Dear Jenne please inform me about your skin type and age. Other way it will be not complete and not professional advice. Have a good day!
Jenny
Question
I live in Lithuania, how can I buy your products? Thank you.
liza

07.05.2006

Answer
Liza, hello! Please reply to us the filled order form that you got by e-mail. I will contact you to inform all the shipment term to Lithuania. Thank you
Jenny
Question
I want to bay yours produckt in Usa New-York Plese help me , how? Thank you
len

05.05.2006

Answer
Dear Len, we will gladly send the order of our product to you. To do so please fill the order form you got by e-mail and reply it to us. Thank you for your interest in Magiray products.
Jenny
Question
Hello, I am interested in the Lightening Swiss System products. I have a pigmentation problem and I have tried many, many products, yet your product sounds exciting! Would it be possible to have some samples. I would also like to know where I can buy your products, I live in Melbourne, Australia, this is urgent!
Silvia

04.05.2006

Answer
Dear Silvia! At first, I thank you for giving your trust in Magiray products. I sent to address you gave me information you need, but unfortunately I do not have any samples of the LSS products and the reason simple. The lightening effect in serious products can be seen only after 28 days of using them. This is the time that takes to renew naturally your skin. And only in renewed skin you can see the real effect. All products that give you blemishing before this time, have only temporary effect. That is why we recommend using both kinds of lightening products Ц the immediately working and the prolonged effect. For the immediately results you may find Pearl Mask for the best. I sent you a sample of it with prospects, but for prolonged effect and real lightening power you should try the LSS products. For ordering thus products please fill up the order form you got by mail and reply to me. And for any other questions please write down here or reply to the e-mail. Thank you
Jenny
Question
Hello Jenny! I didn\'t get any order form. Could you send it again, please? Thanks, Mila
Mila

26.04.2006

Answer
Mila, good day! I sent you again an order form and short directions. Please check if you reseved it. If not please write down again your correct e-mail in the forum form or just send me an e-mail and I will reply to it. Thank you!
Jenny
Question
hellow Jenny give the list of stores in Jerusalem please, thanks
dina

16.04.2006

Answer
Dear Dina! In Jerusalem you can find our products in pharma store Alba Ц 42 Jaffa str. 02-6253703. As well, with cosmetologists Ц Ludmila 0544540479, Luba 025833941, Tatiana 0528372134. Happy Passover!
Jenny
Question
hello thank you to answer me my question i want from you to give me direction to use lightening swiss systemt hank you very much
ronsa

16.04.2006

Answer
Hello, Ronsa! In LSS you will find 3 products Ц cream, serum and mask. Start with cream, on cleansed face put it at evenings for a week. See if you have no unpleasant reaction, than you can use it during the day to. After a week you can start using a serum. Clean you skin, put a serum, wait for few seconds and apply a cream. That you can do every evening. Directions for using mask are different from skin types. If your skin oily or normal to oily, apply the mask 2-3 times a week on clean skin and leave it over night. If your skin is normal to dry or dry, you can use the mask 1-2 times a week. Apply it on clean skin and rinse with water after 20 minutes and then apply the serum and the cream. Important! Every time you go out to sun please be careful and apply SPF products with minimum SPF30! Thank you and have a good holydays.
Jenny
Question
Hello, I want to buy your products. Where can I find it in USA? Or how much will cost shipping to USA? Thank you a lot. Mila
Mila

13.04.2006

Answer
Dear Mila, we will gladly send the order of our product to you. To do so please fill the order form you got by e-mail and reply it to us. The shipment cost is 12$ for 1.10 lb, if more we will contact you personally and provide exact price. Thank you for your interest in Magiray products.
Jenny
Question
Hi Jenny, thanx for your quick answer. I hope you got my email address now. about how much costs shipping to europe?
Veronika

12.04.2006

Answer
Veronika, I got your e-mail address and sent you an order form. In the order form please fill quantity of preparation you would like to order and the program will count the total automatically. About the shipment, the cost is 12$ per 500 grams, if more we will contact you personally and provide exact price. Thank you and hope to here from you soon
Jenny
Question
Shalom, last time I went to Israel I bought the Magiray Sambucus Mask. I really love this product. Now it is finishied and I want to order a new one. Where can I get this mask in Germany? Kind regards
Veronika

11.04.2006

Answer
Veronika, good day! We can ship your order to Germany. To do those please provide your email address or phone number, so I can send you an order list. Thank you for your interest.
Jenny
Question
were can i buy your products
dina orkin

05.04.2006

Answer
Dina, hello! You can buy our product in pharmacies or at cosmetologists all over Israel. Please write me down in which city you leave close to so I can give you a list of stores. Thank you
Jenny
Question
i want to know if the lightening swiss system have any dangerous to the pregnant woman .thank you
ronsa

01.04.2006

Answer
Lithening Swiss system is not dangerous while you pregnant but it is obligatory to protect your skin from sun while using whitening products. Your skin can be more sensitive during the pregnancy that is why I recommend using light products, such as moisturizing serum Phyto Essence or Balance with masks that suit you skin type or problem but nothing aggressive. Lithening products may be to aggressive for you, so it is better to wait until after the pregnancy. Do not forget that winter is the best time for whitening products. Be well,
Jenny
Question
Can you recomend cosmetokait in Rishon that uses your product?
Daniela

13.03.2006

Answer
Hello Daniela! This is the list of cosmetologists that use our product in treatment and have a line for sale: Fira 039502435 Dr. Ludmila 0545969844 Thank you for your interest,
Jenny
Question
How can I buy Magiray cosmetics in israel?
Diana

12.02.2006

Answer
Diana, hello! You can buy our product in pharmacies or at cosmetologists all over Israel. Please write me down in which city you leave close to so I can give you a list of stores. Thank you
Jenny
Question
Hello, I\'m 25 and I have a problem skin (akne). However, my skin definitely needs moisture, because I can already see small wrinkles and the skin peels. Would Active Alpha Gel Lotion be right for moisturing my skin and prevention of aging? Another question-I live in Lithuania, so how can I buy your products? Thank you. Irina.
Irina

28.01.2006

Answer
Irina, good day! Active Alpha its perfect product for treatment of acne skin. It moisturizes the skin and peels the dead cells. Also Alpha Active Gel give an antiseptic and antioxidant protection. The best use is in evening, on cleansed skin. Put a thin layer of the gel, wait a few moments and apply your own cream (if its necessary). About order from Lithuania, you will reseave e-mail with the explanations. Thank you,
Jenny
Question
Where in Israel can I get [HISHERS](intimate wash foam)? In the past I baught it in pharmasy close to my home, but we leave far now.
Olya

15.01.2006

Answer
Olia, shalom! You can buy our product in pharmacies all over Israel. Please write me down in which city you leave close to so I can give you a list of stores. Thank you
Jenny
Question
מעוניינת לקבל רשימת קוסמטיקאיות המשתמשות במוצרים שלכם באזור רחובות תודה.
adani galit

16.12.2005

Answer
Adani Galit, shalom! Unfortunately, we do not have any cosmetologists in Rehovot. But there is a list of cosmetologist in Rishon Le Zion. I sent you some of them by mail. Have a good day
Jenny
Question
Hi, I\'m from Israel & got in my pharmacy Magiray Camellia Intensive Nourishment with green tea and retinol for dry skin & Eye Countour Creakm with lithospermum and babassu oil testers. It works great, but I need to get full list of ingredients of these creams. I\'m ready to by it if the ingredients are good for me. Please, provide your answer by email, if it\'s possible. Thank you.
Inna

12.12.2005

Answer
Inna, hello! This is the list of ingredients, as you wishЕ CAMELLIA - Water, Green Tea (Camellia Sinensis) Extract, Glycerin Caprylic/Capric Triglyceride, , Glyceryl Stearate, Octyl Stearate, Cetearyl Octanoate, PEG 40 Stearate, Dimethicone, Cetyl Alcohol, Babassu (Orbignya Oleifera) Oil, Sorbitan Tristearate, Phenoxyethanol, Methylparaben, Propylparaben, Ethylparaben, Butylparaben, Imidazolidinyl Urea, Disodium EDTA, Sesame (Sesamum Indicum) Oil, Tocopheryl Acetate, Trilinolein, , Wheat Germ (Triticum Vulgare) Oil, , Retinol, Ethyl Linoleate, Isopropyl Myristate EYE CONTOUR CREAM - Water, Glyceryl Stearate, Aluminium Starch Octenylsuccinate, Ethylhexyl Palmitate, Polysorbate 60, Glycerin, Sorbitan Stearate, Olus, Triethanolamine, Retinyl Palmitate, Imidazolidinyl Urea, Common Gromwell Ц Shikonin (Lithospermum Officinale) Extract, Panthenol, Hyaluronic Acid, Babassu (Orbignya Oleifera) Oil, Carbomer, Methylparaben, Quaternium -15, Propylparaben, BHA (butyl hydroxyanisol), Ceteareth-20, Cetyl Palmitate, Cetearyl Alcohol Thank you for your interest in Magiray products
Jenny
Question
Hello frome Ukraine! Have I got any chance to try Magiray in Kiev:)? Is there your dealer ot just chop in Ukraine? Thank you. Tanya
Tanya

09.11.2005

Answer
Dear Tanya! You can find out about the possibility of purchasing our cosmetic products in Kiev by calling the No (+44)-451-78-43 - Svetlana Gladkih. Thank you for your attention. Kind regards,
Ida
Question
Hello, I live in New Zealand I would like to try your products. I have a problem skin.What product do you recommend ? Can I have some samples? Thank you. Arina
Arina

04.11.2005

Answer
Arina, Good day! Please type more information about your skin, so I can give you full answer. If you mean by problem skin, that you have an oily skin with acne than the products for your use will be the following: Clarity plus Ц daily wash, Balance plus Ц daily cream for winter time, Alpha Gel Lotion Ц night treatment serum, Herbal Drying Lotion Ц local treatment for pimples, PuriFin mask and AstriFin Mask as weekly treatment. To be more specific, I need to know your age and the reasons for acne. As well as what kind of treatment have you done till now.
Jenny
Question
TO PURCHASING DEPARTMENT Dear sirs, I see from your website that some of your products use tubes to pack them. We are tube manufacturer in shanghai, China, every month we can make 30,000,000 pcs different kind of tubes, and last year we sold 100000000 pcs tubes around world. The minimum quantities for each kind tubes is 10,000 pcs. Please let us know what kind of tubes you are using and how many you need for each item so we can offer you quotations and then you compare to see if it is economical to buy from China. Awaiting for your reply. Best Regards! Emily Xu www.chunhsin.com/home-e.html
emily xu

09.10.2005

Answer
Emily, thank you for proposal. We will contact you by using your e-mail.
Administration
Question
I have breast cancer and have been quickly put into menopause, so my skin is not nice, do you have any suggestions/
Kim Fowler

07.10.2005

Answer
Dear Kim Fowler! I would like to give you the best suggestions about the skin treatment, but in this matter I need to at least your skin type. Please type me a full information about your skin.
Jenny
Question
i would like some samples on your line of eye care....and anti-aging creams....i look forward to doing buisness with you~thank you very much...rebecca ricks
REBECCA RICKS

28.08.2005

Answer
Rebecca, thank you for your interest! The samples have been sent to your address
Jenny
Question
i have been recommended to use swiss lightning system-for spots off pigmentation.can i start now?what sunblock do you recommend?how effective us this treatment?can i have details?
smadar katri

10.07.2005

Answer
Smadar, Hello! Pigmentation is a common problem in Israel cause of the sun, that is why you have to start from the rehabilitation of the skin and protection, then you can start treat you pigment spot. The protection that you use has to suit your skin type. In Magiray we have 3 SPF products Ц for oily skin SPF19, for normal and dry skin SPF30. In spite of the fact that there is moisture as a base in all products it is require to use moisturizers under the SPF. You can start with the lightening treatment even now, but be careful with the sun. The recommendation to use Swiss Lightening System. At first you need to try your sensitivity Ц put a small quantity of cream on your scull behind the ear for 24 hours. You can ask from consultant to put it from tester in pharmacy or from cosmetologist. Then if it is OK Ц you can start with the treatment. The cream can be used at nights and days. The serum can be used under the cream only at nights. The mask twice a week for 15 minutes then rinse with water. The results you will start to see after 28 days of use and for affectivity use peeling products NATURAL PEELING or FACIAL PAPAYA SCRUB. I wish you all the best and good luck
Jenny
Question
hello.. im face therrapy expert and im using magiray products.. and i have very good result .. but i wont to ask about lifting line with fast and effictive result because i feel what i have from the lifting products is soft or maybe need more time.... thank you all
samya

05.07.2005

Answer
Hi, Samya! Please accept the invitation for anti aging seminar on 17.07 or 21.07 in Tel Aviv or in 25.07 in Beer Sheva. In this seminar we will talk about the kinds of aging lines and the treatments. If you cannot, I will send the treatment table for you by e-mail after the seminar. With all the respect from Jenny
With all the respect from Jenny
Question
Do you offer wholesale products for resale?
Jill

30.06.2005

Answer
Jill, good day! Unfortunately we do not have wholesale in USA yet. You can buy directly from Israel and to receive products you need approximately after 10-14 days by FedEx or another post. Thank you
Jenny
Question
Hello, I just wanna know, how could I buy your products in México or If I use my credit card Could you ship me the products to México?. Thank you. LORENA
Lorena

11.06.2005

Answer
LORENA, good day! We can ship your order to Mexico. To do those please fill order form that you got on your email address and reply to us. Thank you for your interest.
Jenny
Question
Hello, I am cosmetologist for 10 years. Naturally I am taking care of my skin, but recently I noticed to pigmentation on my hands. I suppose that the hyperpigmentation starts from UV radiation from my loop. My question is, can I use antipigmentation preparation if I keep using my loop lamp? If not what can I do? Thank you
Rimona

29.05.2005

Answer
Dear Rimona! Unfortunately, as your college, I understand depth of your problem. The loop lamp and wood lamp are safe for all clients but not for cosmetologist. And this is because we put our hands for hours under UV radiation. In spate of the fact no one uses the SPF Ц this is the easies way to prevent hyper pigmentation. If you use cloves Ц put a SPF cream, on top put a little bit of Health Powder and then the cloves. If you do not use gloves Ц put protection after every client. I recommend using Protection plus SPF 30 because it is water proof. About anti pigmentation products Ц they are not for you, because they may trigger your problem. Please tell what products do you use in your salon.
Jenny
Question
I have itchy and redness skin
laura Hendarsin

25.05.2005

Answer
Dear Laura! Please type your question again with no other marks except letters. Thank you
Jenny
Question
We wish all of ours guests Happy Passover!
Magiray staff

21.04.2005


Question
Hi, I am 25 and using QUEENS JELLY, since the skin around my eyes is very dry. My question is if I should apply the jelly everyday or just a few times a week? After applying it for about 3-4 times a week during the last month my eyes are very itchy. How many times a week should I apply it? Thanks in advance, Moran
Moran Koifman

17.04.2005

Answer
Hello, Moran! For the best answer I need to know what was your purpose that you decided to use Queens Jelly. At the age of 25 I do not recommend to use this preparation because it is too aggressive to a young skin. It is more important to use moisturizing and protective preparations like Eye contour cream or Eye contour gel. But if you insist, put the Queens Jelly on top of a moisturizing cream, only at night and not more than within 1 month. Then wait for a week and start using it again. If the itchiness goes on, please stop and change the Queens Jelly for another active preparation that I have recommended earlier. I will be happy to assist you by phone 03-5626612 or with the help of the forum.
Jenny
Question
Hey, I got a present from my mom - Magiray Make up Brushes. (The compact set with me everywhere) I would like to know how do I have to wash them, how often and with what. Thanks
Gabriel

06.04.2005

Answer
Gabriel, thank you for your interest! The brushes are made of natural hair, so you may treat them as you treat your own hair. An ordinary shampoo will be good. If you use a water proof make up Ц wash the brushes with Hydrophilic cleanser. It's better to wash all brushes once a week and leave them until complete dry. Have a good day
Jenny
Question
My husband recently has returned from Israel and has brought to me your cosmetics. I very much would like to use your cosmetics, but we in Moscow do not have address where there is your cosmetics and the most important that it was not false! Prompt firm which really sells your present cosmetics in Moscow. And whether still a question probably from Russia (Moscow) to order cosmetics from your site? And as it is better for making. Thanks. Yours faithfully Olympia. I wait for your answer.
Olimpia

21.03.2005

Answer
Dear Olimpia! In Russia you can buy Magiray Products from internet shop - www.cshop.ru, or to get all information from Tatiana Philipova (+095-333-53-23 / e-mail: info@betma.ru). Also be free to ask any question in Magiray forum Ц in English here or in Russian http://www.magiray.ru/forum.phtml . Thank you,
Admin
Question
How can I buy your products if I live in Chicago Thanks
Jane

17.02.2005

Answer
Hello Jane! You can order Magiray products by mail Magiray@netvision.net.il / by fax +9723-5626615 / by phone +9723-5626612. Please contact with us and we will send you an order form with the prices and shipment conditions. Sincerely yours,
Admin
Question
I want a good foundation but i have dry skin and want to use a liquid foundation as powders dry out my skin even more!
Michel

30.01.2005

Answer
Dear Michel! Lifting Tone Base is the answer for you! The Lifting Tone Base is a liquid cream with moisture and lift effect. It includes the sun protection factor 30, so you can use it during all day. The color of tone naturally transparent and suits all skin color. Thank you for interest!
Jenny
Question
DEAR*OUR*FRIENDS! HAPPY*AND*SUCCESSFUL* NEW *2005 *YEAR for you & your family!
MAGIRAY

30.12.2004


Question
I am 28 years old and I have fairly good skin. At my age is it advisable to use an antiwrinkle/firming product to prevent the onslaught of wrinkles? If so, what kind of ingredients should I look for in a product? Thank you so much.
Donna

23.12.2004

Answer
Dear Donna. It is advisable to use antioxidant ingredients to prevent aging sign like wrinkles or pigmentation. But I will not recommend you to use any firming products because they may do the opposite effect. In Magiray almost in every product you will find an antioxidant, but the most powerful are: GREEN TEA (Camellia, Protection Plus SPF-30, Balance Plus), SEABUCKTHORN (Clarity Plus, Hygiene Plus, Liplus) VITAMIN E (Camellia, Queens Jelly, Liplus, Protection Plus SPF-30, Replenishing Cream, Pearl Mask, Balance Plus) ROYAL JELLY (Queens Jelly). It is very important to protect you skin from sun with SPF products as well as to keep moisture level with moisturizing cream or masks. Please do not hesitate to ask for more questions .
Jenny
Question
Hello. I am not able to place an order - it gives me message \
Jane

02.11.2004

Answer
Dear Jane! Please type your question again with no other marks except letters. Thank you
Janny
Question
Hi, I want to start the alpha complex for antiaging treatment. Is it already save now or do I need to wait a litlle bit more? I live in California. Thk
Edna

21.10.2004

Answer
Dear Edna! You can begin Active Alpha therapy (cream & serum) in the evenings, but thus, NOT FORGET about daytime UV protection of the skin. From list of our preparations you will accept Lifting Tone Base with SPF-30. For improvement of effect - 1-2 times a week make serially masks (Tender Gel and Pure White Mask Ц mix is possible too). If there will be additional questions necessarily write me. Best regards and have a good weekend,
Jenny
Question
Can I buy your products in Switzerland? If yes, where exactly.
Rose

13.10.2004

Answer
Rose, good day! You can order from our site and we will ship the order to you. Unfortunately this is the only way to buy Magiray products in Switzerland for now. Thank you
Jenny
Question
Do you have any suggestions for products for neck and decollete (for 52 years old parts :) . I have little wrinkles on my neck and 2 big ones on decollete - esspecialy after me lieing down...
Ruth

22.07.2004

Answer
Hello Ruth! Aging is a natural reaction of our skin to these 3 main things: oxidants (free radicals), sun (UVA/UVB) and tanage of skin fibres (collagen, ellastin). That is why I recommend as an anti aging complex - combination of active products with protective products. For your neck and decollete: before lying down put QUEENS JELLY, before going out use PROTECTION SPF 30. The Queens Jelly has an antioxidant protection, nourishing and renewal power. Protection SPF 30 moistures your skin and protects it from harmful sun damage. Thank you
Jenny
Question
Hello, I have a problem with my skin and I hope you will be able to help me. I am 35 years old, all my life I suffered from acne. Now I have a -strawberry- nose with redness all over the cheeks. My friend told me that this is a rosacea, but I do not know about it... Maybe you can help me with the diagnose and the treatment for me. and another Q - I live in NY, how can I get your products?
Anna

13.07.2004

Answer
Hello Anna! I would like to help you with any skin problem by advising good products for you, but I cannot diagnose your skin without seeing it. You can check with http://www.rosacea.org/ for the symptoms but the best way is to go to dermatologist to check it with him. About the treatment (if it rosacea) Ц you need to use a soothing and relaxing products combinate with exfoliation products. Morning: Facial Toner, Phyto Essence, Eye contour cream, Protection Plus SPF 30. Evening: Cleansing Gel + Hydrophilic Cleanser, Active Alpha Gel Lotion (not around eye area), Active Eye contour gel. Weekly: Natural Peeling (first dissolve the salt in your hand and then put all over your face for 2 min.) Ц once a week, CalmiFin Mask (for 15 min and rinse with water or Toner) Ц once a week, Tender Gel Mask Ц (for at least 15 min) once a week. You can order all the products on our shop - http://www.magiray.com/English/shop.php Thank you,
Jenny
Question
Does SPF add up? For example: if I wear the Protection PLUS SPF 30 and Lifting tone base SPF 30, it does not add to SPF 60, does it?
Ida

01.07.2004

Answer
Dear Ida, Thank you for your interesting question! When you use 2 of SPF products they do not add up the SPF, that's why it is better to use a good moisturizer under the LIFTING TONE BASE. The PROTECTION PLUS you can use all over the body and on the face (when you do not use the LIFTING TONE BASE) Both, PROTECTION PLUS and LIFTING TONE BASE, are with SPF 30 that gives your skin at list 150 min. (2.5 hours) of approximately 97% protection. Both of them have 2 similar kinds of filters: physical UV block and chemical filter. The physical block works by forming a layer over the skin that physically scatters and reflects UVA + UVB rays, while chemical filter acts by absorbing UVA rays. If you use Magiray protection products properly do not worry about your skin! Have a good and save summer,
Jenny
Question
By chance I saw some samples of your cosmetic masks in a pharmacy, but all of them were for oily skin. Have you anything of the kind for the dry skin and if this is the case where can I buy it? Thanks,
Fania

16.06.2004

Answer
Dear Fania! Most likely other masks simply have come to an end because they are much in demand. You can ask for them in this very pharmacy for your skin type (ArgaLane, LiftoFin, CaliFin or Pearl Mask). The description you may see on our Site. I am sure next time you will have them. Have a nice weekend,
Jenny
Question
I use your cosmetics for many years and like it very much. My daughter (she is 13 now) is growing up and I would like to know what products out of your line she may and need to use?
Christina

07.06.2004

Answer
In case your daughter has no any pronounced juvenile problems then it is enough to use face wash foam ClarityPlus and BalancePlus or Phyto Ц Essence, it depends on what she will like best. Have a nice week,
Ida
Question
I use your cream УCamelliaФ as a night cream and it fits me very well. Please, advise, what cream out of your cosmetic line can I use as a day cream? I am already 50 and with combination skin.
Fania

02.05.2004

Answer
Dear Fania! One can use several variants of day care for combination skin: 1) Phyto-Essence and upon it Lifting Tone Base SPF30. It supplements the day care; 2) Replenishing Cream + SPF19; 3) Active Alpha Cream (it is better in winter) if you wish to rejuvenate your skin but at the same time it is obligatory to use a sun protective cream, for example, SPF30. Yours sincerely,
Jenny
Question
For a year I am using your cosmetics, in particular, your face wash foam УClarityФ. Now I am feeling that my skin has become a little bit dry. What product would you recommend me for a while instead of УClarityФ to moisten the skin? Sorry, I forgot to mention Ц I am 40 and my skin is rather dry.
Vicky

25.04.2004

Answer
Dear Vicky! I have two recommendations for you at once: the first Ц always after cleansing your face with Clarity apply a moisturizing cream or, even better, a mask (in the evening); the second Ц if your skin is dry then the ideal cleansing for you is Pure Cleansing Gel, mixed with two drops of Purifying Hydrophilic Cleanser.Remain beautiful as everЕЕ
Ida
Question
I\'m going to open a new beauty clinics in Australia and I\'d like to use your products. Could I get more information and price list . Also, I was wondering if you have some courses where I can learn how to use your products.
yelena

17.04.2004

Answer
Dear Yelena! Thank you for you letter.We are looking for dealers in Australia. Please,e-mail us directly to magiray@netvision.net.il information about you or your company and we will send you all information you need. Best regards
Polina
Question
Hi! I use your day cream SPF19 for some time and by chance I saw in a pharmacy your day cream SPF-30. Can you explain me what is the difference and what is better to use if my skin is very dry? Malka
Malka

15.04.2004

Answer
Dear Malka! The cream SPF-19 Ц is emulsion oil in water and SPF-30 is emulsion water in oil and it helps to retain moisture in the skin. Besides, SPF-30 is water-resistant and goes very well for holidays at the sun resorts. We will be glad to answer all your questions and have your comments.
Fira.
Question
Hello! I am 47 and suffer from allergy all my life especially when I apply a cream or any cosmetic product. One of these days I tried your Active contour cream and there was no any allergy. Can you recommend me something of your products that moisturize the skin and do not cause allergy? Thanks, Nili
Nili

13.04.2004

Answer
Dear Nili! You may also add Replenishing Cream (morning and evening). You may use two-stage cleansing in the evening, i.e. apply evenly Pure Cleansing Gel to the face and add 1-2 drops of Hydrophilic Cleanser over it. Massage lightly and rinse with running water. Once a week you may apply Tender Gel Mask for 15-20min. All these preparations are hypoallergic. We will be glad to receive your comments.
Katty
Question
Do you export your product to CIS Countries? are you represented there?if yes.where?.if No,are you interested to be represented there?.
Pharmacist

23.03.2004

Answer
Dear Pharmacist! We are represented in Russia, Ukraine, Kazakhstan and Azerbaidjan. If you have any business offer then write down directly to our e-mail: magiray@netvision.net.il . We will be glag to answer you. Kind regards,
Administration
Question
Do you have some information in hebrew on net? or maybe you can send to me the info by address?
Sheli

08.03.2004

Answer
Dear Sheli! All questions in a Hebrew you can send directly our e-mail: magiray@netvision.net.il We shall necessarily answer. Also you can receive consultation in a Hebrew by phones: 052-204988 - Jenny and 053-870521 - Katy. Thank you for your attention, kind regards,
Administration
Question
Hello Magiray! Whether it is necessary to use all 3 preparations of your new lightening line?
Sigal

29.02.2004

Answer
Dear Sigal! All depends on the state of your skin, to what extent it is in need of whitening, renewal and smoothing the skin texture. Of course, it is better to use the lightening system jointly. We recommend to use all three preparations in the following order: the whitening cream you may apply two hours before bedtime, the serum - one hour before bedtime and the mask - before applying the cream two times a week. You may apply Pure White Mask and Tender Gel Mask in turn for receiving more stable effect. It is obligatory to moisture the skin every day (for instance, with Phyto-Essence) and to protect the skin in the morning (Lifting Tone Base SPF-30). The renewing and whitening course is intended for one month and after that you may continue usual skin treatment. Thank you for your attention, Kind regards,
Polina
Question
Now, where can I find your products in Haifa or Nesher?
Lea

06.02.2004

Answer
Dear Lea Please contact with us at telephone number 03-5255610, and we will happily provides any needed information. Thank you!
Administrator
Question
DO YOU TEST YOUR PRODUCTS ON ANIMAL?????
ADI

26.01.2004

Answer
Dear Adi! Please pay attention: on each packing of our preparations there is symbol - not tested on animals Sincerellly yours,
Administration
Question
Not long ago I bought some cream from another company. When I opeened it, I saw water on top of the cream. After applying the cream, I felt tilgling and then all my face turned to red. I went to my cosmetition, she said that the cream was expired. She gave me a sample of your cream BALANCE - it helped me in a sec. Now, where can I find your products in Rishon le zion? And how can I check the expir. date for your products? Thank you
Keren

15.01.2004

Answer
Hello, Keren! Your cosmetologist was right to give you BALANCE PLUS. It's a soothing and moisturizing cream for delicate skin of all types. The products of Magiray You can buy in pharmacies: Dror - in Rotshild str., Herzel - in Herzel str., Novel pharm - in Pras Shimon str., Pharma li - in Popel str. and Rishonim pharm - in rishonim center. Also you can buy the products thru you cosmetologist. The prices are the same in all places! About the expiry date - in all products you can see (on bottom) 4 numbers - this is the date up side down (for exp. - 50.21 mean till 12.05 the December of 2005 year.) Have a good day,
Jenny Shteiman, consultant - cosmetologist
Question
My face is puffy. What should I do?
Lora

25.12.2003

Answer
Lora, hello! We have 2 new products that can help you with the puffiness. First one is CalmiFin mask - this is a mask that you need to use twice a week. It helps to relax your skin, gives optimal moisturizing and reduces the puffiness. It also helps with cuprous. The second one is LiftoFin mask- this is lifting cream-mask that will support the effect of the CalmiFin mask. It also moisture and renew your skin, the best use is at evening - put a mask and live it for night, at morning rinse with a water. Both of them you can use close to eye area. Have good holidays,
Jenny Shteiman Consultant - cosmetologist
Question
I am going to visit in Israel on April. How can I contact with you? Can I come to your place to get a personal advices?
MONIKA

18.12.2003

Answer
Dear Monika! I will be glad to meet with you during your stay in Israel and give you a personal advice! Our office is in Tel Aviv. This is our phone number, so you can contact with us: +972-3-5255610 (when you will be in Tel Aviv you can dial just 5255610) Welcome to our country!
Jenny Shteiman Consultant - cosmetologist
Question
Hi, plz tell me, what can I do with dark circus under my eyes? I'm 37 years old with dry skin. Thank U
Madlena

10.12.2003

Answer
Hello, Madlena! This is the treatment for your eyes- at morning, before you put a make up on apply EYE CONTOUR CREAM, it has a nourishing and renewal effect to your skin around the eyes. In evening apply the same cream but this time use the EYE COOL MASK on top for 5 min. It will help to circulate the blood around the eyes, so the darkness will vanish. Coming soon - new preparation for eyes - ACTIVE EYE CONTOUR GEL. It is an active gel for intensive moisturizing & lifting care.
Jenny consultant - cosmetologist
Question
Hello. I'm a nurse, at work I use medical cloves all the time. For a long time now i'm searching for some cream that will ease the dryness feeling on my hands. Can you recomend me something? Ethel
Ethel

19.11.2003

Answer
Ethel, good day! Your problem is known well to people that use latex cloves or live in cold weather. Magiray developed "Essential hand care" - this is nourishing cream especially for hands with high dryness. The cream is softening the skin & prevents it from drying & early aging. The better use is to apply it daily before and after your work. .
Jenny,Consultant - cosmetologist
Question
Dear Magiray! I bought your HISHERS products and my son - 13 years old - seized it, practically, completely. Can he use these products? Sincerely yours, Linda
Linda

29.10.2003

Answer
Dear Linda, your son is OK, as HISHERS series has been developed especially for the whole family, both for parents and children. As do not worry and take the opportunity to buy one more set for yourself and your husband. Yours, Magiray
Administration
Question
Hello Magiray! What is the expiry day of your products? Thanks, Suzan
Suzan

28.10.2003

Answer
Hello Susan! So far as our factory is licensed as factory, producing natural cosmetics, the storage of our products is up to 2 years. The expiry date is indicated on the packing. Kind regards,
Administration
Question
I only wanted to tell to you many thanks for a parcel and a gift. I was afraid to order from you. Now, all is good. I am very pleased with your cosmetics and I shall stay your client. Necessarily inform about the new products (if is!). Once again thanks, Teresa, NY

01.10.2003

Answer
Thanks for the kind response. We are glad to updating of Clients Club of magiray . This month we have created two new preparations: Herbal Tone Base (bottle+pump 30ml) (light natural color) with Witch Hazel (Hamamelis) extracts. A fat-free foundation for oily skin. Shake before use. Effectively conceals skin defects (acne, pimples, spots and so on). Contains bactericidal components. Absorbs unnecessary sebum and makes the skin mat. LIFTING Tone Base (bottle+pump 30ml) (light natural color) with phytosterols, lifting and NMF complexes and vitamins. Lifting cream foundation for normal to dry skin intensively hydrates the skin cells, raising its tonicity. Effectively smoothes small facial wrinkles, protects the skin against harmful radiation (SPF-30). Regular use of the cream makes the skin smooth and young-looking. We Hope, that they will like you. Always at your service,
Administration
Question
Dear Magiray! The last year was in Israel and has bought Tender Gel Mask. I liked it very much. I have very sensitive skin. I live in Chicago and here again strong winds. What can you advise me to protect my skin and to treated it. I am 31 years old. Thank, Jacqueline
Jacqueline Brook

14.07.2003

Answer
Thank you, Jacqueline, for your interest in Magiray products! Unfortunately I have no information about your skin type except that it sensitive. That's why I can give you general description for protecting your skin from the harmful environmental factors. The best components that can protect the skin called antioxidant, the most powerful antioxidants are: Royal Jelly, Green Tea extract, Seabuckthorn extract and vitamin E. You can find the components in Magiray products: 1. Daytime moisturizer with green tea: BALANCE PLUS - it's a light formula especially for sensitive skin for all skin types. 2. Replenishing Fluid with royal jelly: Queen's Jelly - it's a non-oily formula that can protect your skin from the winds, cold and can avert premature aging. 3. Herbal Lip protector with seabuckthorn: LI PLUS - it's a daily lip care to protect from the sun, wind, cold and so on. For more specific information please contact us or write it down in the FORUM. Thank you,
Jenny Cosmetologist
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